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  Public Ticket #2704659
Pro Plugin not working
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Comments

  • Paul Armstrong started the conversation
    February 27, 2021 at 3:24pm

    On this page https://www.bethesdaipswich.com/sermons/ I am looking to use the pro plugin for scrolling.

    I have MP3 Music Player Pro version 2.2.5 and MP3 Music Player 2.2.4 plugins installed.

    (The site is currently running with the Pro version deactivated so it is not scrolling)

    Have I installed something incorrectly?

    Thanks.


  •  1,114
    Max replied
    February 27, 2021 at 4:14pm

    Hi,

    if you want the scrolltrack list option, pro plugin must be activated.

    if you have issue with the plugin or have error, it looks like a JavaScript conflict. Please deactivate all your plugins except our 2 free+pro plugin then see if the issue persists. If not, please reactivate your plugins one by one and see which plugin can cause the conflict.

    Tell me how it goes.

    Thanks,

    Max from the Sonaar.io Crew

  • Paul Armstrong replied
    February 27, 2021 at 4:55pm

    Hi Max

    I deactivated all plugins other than these two and got the same error

    iron-audioplayer.js?ver=2.2.5:447 Uncaught TypeError: IRON.players[index].wavesurfer.pause is not a function
        at Object.<anonymous> (iron-audioplayer.js?ver=2.2.5:447)
        at Function.each (jquery.min.js?ver=3.5.1:2)
        at togglePause (iron-audioplayer.js?ver=2.2.5:445)
        at HTMLAnchorElement.click (iron-audioplayer.js?ver=2.2.5:366)
        at HTMLAnchorElement.dispatch (jquery.min.js?ver=3.5.1:2)
        at HTMLAnchorElement.v.handle (jquery.min.js?ver=3.5.1:2)
    (anonymous) @ iron-audioplayer.js?ver=2.2.5:447
    each @ jquery.min.js?ver=3.5.1:2
    togglePause @ iron-audioplayer.js?ver=2.2.5:445
    click @ iron-audioplayer.js?ver=2.2.5:366
    dispatch @ jquery.min.js?ver=3.5.1:2
    v.handle @ jquery.min.js?ver=3.5.1:2

    I did test before buying pro to ensure compatibility and basic functionality as I run a cut down set of plugins that I do need.

    This is where the error is occurring

    function togglePause(audioPlayer){
    $.each(IRON.players, function(index){
    if( IRON.players[index] != audioPlayer ){
    IRON.players[index].wavesurfer.pause();
    }
    })
    }

    Any thoughts?


  •  1,114
    Max replied
    February 27, 2021 at 5:02pm

    Could you please provide me access to your wp-admin and I will gladly check the issue you have.

    Thanks,

    Max from the Sonaar.io Crew