Okay
  Public Ticket #2705044
Subscription
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Comments

  • Carson started the conversation

    Hi Sonaar team,

    I noticed as I purchased the product that it was a subscription not a "Lifetime Usage" Which is how you describe it on your website.

    Please let me know if I missed anything and what we can do from here.

    Kind regards.

  •  1,114
    Max replied

    Hello Carson,

    Yes, when you buy a license, we grant you lifetime usage of our player. You can use it for lifetime.

    The lifetime usage is a one-time fee and also includes 1 year of plugin updates and support. After 1 year, you will be able to renew for 1 additional year of update and support. If you don't want to renew, you can cancel your subscription at any time and your product will still work.

    If you have additional questions, let me know

    Thanks,


    Max from the Sonaar.io Crew

  • Carson replied

    Hi Max,

    Thanks heaps for getting back to me about this.

    This all sounds very great.

    May I ask you if there is a price difference in the following renewals from now on and if...

    How much would it cost if I wanted to upgrade my current plan to a lifetime plan?

    Please let me know if this is possible.

    Cheers,
    Carson.

  •  1,114
    Max replied

    Hi,

    there is no price difference between the regular and renewal price.

    If you want to upgrade to lifetime, it would cost $80

    Thanks,


    Max from the Sonaar.io Crew