Okay
  Public Ticket #2705178
Plugin wont download
Closed

Comments

  • Carson started the conversation

    Hi,

    First off I understand that it is the weekend for you (timezones) 
    But I was eager to work on testing the pro plugin today and it seems like I wont be able to. For some reason it seems like it needs a human to confirm something on your end to allow me to download the pro files.

    Please let me know if we can get this fixes tomorrow.

    Kind regards.

  •  1,114
    Max replied

    Hi Carson,

    what issue do you have exactly? Can you please elaborate ?

    Thanks,


    Max from the Sonaar.io Crew

  • Carson replied

    Hi Max,

    I cannot download the pro version of the plugin that I purchased.

    I am redirected to a wordpress notification page saying the following "You must have an active subscription to MP3 Music Player Pro Version in order to download this file."

    Cheers,
    Carson

  • Carson replied

    This has been resolved. I had to go to another page.

    The download links on the /subscription/view-invoice/  pages doesn't work.

    Cheers,

  •  1,114
    Max replied

    Ok. probably the link was expired on that invoice because it automatically expire after 24h.



    Thanks,


    Max from the Sonaar.io Crew