Very confused. I just purchased the Sonaar Pro Lifetime license. I have the Elementor (basic, not Pro) plugin installed on Wordpress, and I have installed the basic version of the Sonaar MP3 music player plugin too directly from the Wordpress dashboard.
I have been clicking around for some time now trying to work out how to install my Pro copy of the MP3 player into my Wordpress account. I can see the MP3 player in the left hand list of the Wordpress dashboard, but clicking the "Go Pro" option just takes me to the advertising page telling me the features of the Pro version; if I click the Learn More button I end up at your website looking at a similar page of marketing. I can't for the life of me figure out how to actually 'use' my Pro MP3 player with the Wordpress website I am building.
Thanks for your help.
-Edit: Does the player only work with the Sonaar theme? The marketing indicates that it can be used with Elementor; I'm now questioning whether I've bought the right thing, or misunderstood the utility of the Pro player.
From what I see, you've bought the Theme Lifetime Membership which give you unlimited access to all our themes for lifetime. When you use our Sonaar theme, there is a built-in audio player so you dont need extra plugin to make it works.
You cannot use MP3 Music Player Pro with the Sonaar Theme because it's built-in.
I thought I had bought the MP3 Music Player Pro? Website is very confusing indeed.
I have no need of a large bundle of themes - I am intending to use Elementor + the Hello theme + Sonaar MP3 Player Pro. I want to have lifetime use of the MP3 player though, that's what I believed I was purchasing.
Is there a way I can exchange the bundle of themes for the product I need? Its the standalone MP3 Player Pro with a lifetime license I am after.
Many thanks for your help, it is greatly appreciated.
I have purchased the MP3 Player Pro, downloaded and installed it. The step by step instructions on the page that displays after the purchase is made are actually very easy to follow.
Thanks for a great bit of software, fantastic support too. If you could please refund me for the lifetime themes ($175) I would be most grateful.
Very confused. I just purchased the Sonaar Pro Lifetime license. I have the Elementor (basic, not Pro) plugin installed on Wordpress, and I have installed the basic version of the Sonaar MP3 music player plugin too directly from the Wordpress dashboard.
I have been clicking around for some time now trying to work out how to install my Pro copy of the MP3 player into my Wordpress account. I can see the MP3 player in the left hand list of the Wordpress dashboard, but clicking the "Go Pro" option just takes me to the advertising page telling me the features of the Pro version; if I click the Learn More button I end up at your website looking at a similar page of marketing. I can't for the life of me figure out how to actually 'use' my Pro MP3 player with the Wordpress website I am building.
Thanks for your help.
-Edit: Does the player only work with the Sonaar theme? The marketing indicates that it can be used with Elementor; I'm now questioning whether I've bought the right thing, or misunderstood the utility of the Pro player.
Hello Chris,
Sorry for the confusion.
From what I see, you've bought the Theme Lifetime Membership which give you unlimited access to all our themes for lifetime. When you use our Sonaar theme, there is a built-in audio player so you dont need extra plugin to make it works.
You cannot use MP3 Music Player Pro with the Sonaar Theme because it's built-in.
You can learn more about our theme and watch video tutorials to get started here: https://sonaar.io/video-tutorials/
p.s.: If you wish to use the audio player on a website that does NOT use Sonaar theme, then you will have to buy the standalone MP3 Music Player Pro.
Thanks,
Max from the Sonaar.io Crew
Hi Max, thank you for your reply.
I thought I had bought the MP3 Music Player Pro? Website is very confusing indeed.
I have no need of a large bundle of themes - I am intending to use Elementor + the Hello theme + Sonaar MP3 Player Pro. I want to have lifetime use of the MP3 player though, that's what I believed I was purchasing.
Is there a way I can exchange the bundle of themes for the product I need? Its the standalone MP3 Player Pro with a lifetime license I am after.
Many thanks for your help, it is greatly appreciated.
-Chris
Hi Chris,
yes no problem. Please buy the lifetime MP3 player here: https://sonaar.io/cart?edd_action=add_to_cart&download_id=630466&edd_options%5Bprice_id%5D=2
tell me once its done and I will immediately proceed with the refund of the theme lifetime.
Thanks,
Max from the Sonaar.io Crew
Hi Max - thank you so much for your swift reply.
I have purchased the MP3 Player Pro, downloaded and installed it. The step by step instructions on the page that displays after the purchase is made are actually very easy to follow.
Thanks for a great bit of software, fantastic support too. If you could please refund me for the lifetime themes ($175) I would be most grateful.
Many thanks once again.
-Chris
Alright, I have refunded the item ! Have a good one!
Thanks,
Max from the Sonaar.io Crew
Refund received, correct product successfully installed and working beautifully - thank you very much sir, have a great day too! :)
-Chris
You are welcome Chris.
Enjoy the rest of the day
Thanks,
Max from the Sonaar.io Crew