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  Public Ticket #2715041
Elementor and Essential Grid Plugin kills the site when actiavted.n
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  • George started the conversation
    March 9, 2021 at 4:37pm

    I have renewed the license of my theme and when I try to activate elementor and essential grid plugin, the site throws an error "There has been a critical error on this website. Please check your site admin email inbox for instructions".

    Also getting the alert 

    "Downloading installation package from http://assets.sonaar.io/plugins/elementor-sonaar-addons.zip…

    Download failed. Not Found

    Plugin not activated. A higher version of Elementor Sonaar Addons is needed for this theme. Please update the plugin. "


    Please help.

    Thank you,

    George


  •  1,114
    Max replied
    March 9, 2021 at 6:45pm

    Hi,

    Please update your Sonaar theme first.

    Please read this article about how to update your theme: https://sonaar.ticksy.com/article/12410/


    Thanks,

    Max from the Sonaar.io Crew

  • George replied
    March 10, 2021 at 6:24am

    Hi Max,

    Thank you for your help. This helped. Its now working well.

    George