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  Public Ticket #2723463
I want to cancell the subscription and get refund
Closed

Comments

  • Solano Todeschini started the conversation
    March 17, 2021 at 2:22pm

    Hi! Yesterday I bought the sonaar Pro MP3 player expecting it would work on my wordpress website. It did played the tracks I uploaded but with no continuous playback...

    Unfortunately, that would be a needed feature to keep the subscription.

    Since the product didn't reach my expectations in terms of functional roles, I want to cancell my subscription and have a refund.


    Thanks!

    My best, Solano.

  •  1,103
    Max replied
    March 17, 2021 at 2:44pm

    Hi Solano,

    Sure I can refund.

    Perhaps you have missed something..Have you enabled continuous player in the mp3 player > settings ?

    see screenshot https://d.pr/i/IArGnL

    Thanks,

    Max from the Sonaar.io Crew