Okay
  Public Ticket #2725284
error message after activation
Closed

Comments

  •  1
    Jesse started the conversation

    Hello,


    I keep activating the license key and getting this message:

    Sonaar Theme Options

    Settings have changed, you should save them!
    error(s) were found!
    warning(s) were found!

    I'm stuck as I can't change the logo...when I try I keep getting that message.  I'm following your videos in order.


    Thank you

  •  1,114
    Max replied

    Hi

    Have you tried to import a theme demo? 

    Could you please provide me access to your wp-admin and I will gladly check the issue you have.


    Thanks,


    Max from the Sonaar.io Crew

  •  1
    Jesse replied

    Thank you for the FAST response!

    I did try importing a theme demo.  As an FYI, I was using a genesis theme before this and I believe I deleted it.

    Login
    nci333
    aAVGn4C24PJqZvT



  •  1,114
    Max replied

    What is your website URL? 

    I will check it tomorrow. Currently 11h30pm here 

    Thanks,


    Max from the Sonaar.io Crew

  •  1
    Jesse replied

    NuevaCancionInternacional.com


    Am I supposed to import/export something on that page before I continue?

  •  1
    Jesse replied

    How do I find the error and warning messages?

  •  1
    Jesse replied

    new admin

    nci333
    PVjXHgRMJl2nkbi(

  •  1,114
    Max replied

    Hi,

    the issue you had was because of this plugin: https://d.pr/i/M19M9Q

    I deactivated it and now it works.

    Thanks,


    Max from the Sonaar.io Crew

  •  1
    Jesse replied

    Thank you for that!  I just created this WP account a few days ago and I haven't done much with it yet other than installing and deleting a genesis theme (is that where the plugin came from?)... would you please look over my account and plugins and clean up anything I don't need for Sonaar?


    Thank you!

  •  1
    Jesse replied

    Also, I've changed some setting colors from green to yellow and the changes are not displaying on my site...what am I missing?

  •  1,114
    Max replied

    I have deactivated the plugins we are not using.

    for the color, what element did you change and where? send me screenshot please.

    also perhaps make sure to clear browser cache after the change.


    Thanks,


    Max from the Sonaar.io Crew

  •  1
  •  1,114
    Max replied

    I mean, what element, by example, you expect to have the correct color which does not change?

    Thanks,


    Max from the Sonaar.io Crew

  •  1
    Jesse replied

    I want to change everything on the site that is green to yellow.

  •  1,114
    Max replied

    If you want to change the green color on your homepage, edit your homepage with Elementor and you will be able to change the color..

    See screenshot by example: https://d.pr/i/8vY0SK

    The color settings in the theme settings, applies for the non-elementor page templates.

    Thanks,


    Max from the Sonaar.io Crew

  •  1
    Jesse replied

    What about the menu buttons and boxes that are green...where do I change those colors?


  •  1,114
    Max replied

    The menu colors and menu layouts can be edited by editing the header template within Elementor.

    To learn more on headers, menu, mobile menu editing with Elementor, see this article https://sonaar.ticksy.com/article/16966


    Thanks,


    Max from the Sonaar.io Crew

  •  1
    Jesse replied

    The revolution slider is blocking it.  I can't click on it to edit any changes.  Can you jump on a zoom call and show me how to do some of these edits.  If I see it rather than reading instructions I can learn it much faster.  Maybe 10-15 minutes on zoom and I should be able to set up most of the site.

  •  1
    Jesse replied

    For example...I can't click on any of this to edit the text because its blocked by the slider:


    2001701324.png


  •  1,114
    Max replied

    The content there is inside a slider. You need to edit the slider.

    You can change the pictures background in WP-Admin > Slider Revolution and edit the corresponding slide's background image. See screenshot: https://d.pr/i/KtmMIw

    You can change the text of the slider by editing the slider and edit the Global Layer. See screenshot: https://d.pr/i/Df1KEW

    Thanks,


    Max from the Sonaar.io Crew

  •  1
    Jesse replied

    Success!  What about changing the color of the menu button on the mobile version?  I was not able to access that in the last section you sent me.

  •  1
    Jesse replied

    Never mind.  I got the mobile.

  •  1
    Jesse replied

    What about the green loading bar that runs along the top of the page...how do I change that color?

  •  1,114
    Max replied

    In slider revolution

    https://d.pr/i/FHEuFV

    Thanks,


    Max from the Sonaar.io Crew

  •  1
    Jesse replied

    How do I edit the page after the mobile menu is clicked?


    1081942344.jpg


  •  1,114
    Max replied

    To learn more on headers, menu, mobile menu editing with Elementor, see this article https://sonaar.ticksy.com/article/16966

    Thanks,


    Max from the Sonaar.io Crew

  •  1
    Jesse replied

    Are you able to access the page I sent you in the previous ticket and turn those links yellow?  I can get up to that page but I'm not able to click on it and edit.  I've gone through this article several times...can you tell me what I'm specifically missing to access this page?

  •  1,114

    Thanks,


    Max from the Sonaar.io Crew

  •  1
    Jesse replied

    Thank you!  I was really struggling on that one!

    How do I add an "English-Spanish" button like you have on your website with "English-French" ?

  •  1,114
    Max replied

    To translate the theme, you have different options. We have setup an article in our knowledge base here: https://sonaar.ticksy.com/article/12411/

    Thanks,


    Max from the Sonaar.io Crew

  •  1
    Jesse replied

    I installed weglot yesterday and its glitchy... the toggle button does nothing when its clicked, the translation stops when going to a new page, and if I take it off toggle it looks like this image... any idea how to fix that?

    2574042110.png




    Also, how do I change the color of a "page title" ?

    4749167994.png
  •  1,114
    Max replied

    For WeGlot support, I recommend you check directly with WeGlot support.

    For the page title, if you look in your chrome inspector, you will see that the title tag is H1 and it refer to the custom style.  https://d.pr/i/sjDA2B The custom styles are set in WP-Admin > Theme Options > Typography

    so change the H1 color there.

    Thanks,


    Max from the Sonaar.io Crew

  •  1
    Jesse replied

    Excellent.  And if I want to turn off page titles?

  •  1
    Jesse replied

    How do I edit the forms, add boxes and change field titles (for example, change "YOUR EMAIL (REQUIRED)" to "EMAIL" ?

    2087525504.png
  •  1
    Jesse replied

    Can I use an alternative to mailchimp?  Where do I configure that?

  •  1
    Jesse replied

    What do you recommend for a video "livestream" setup?

    Is there something built into sonaar, or should I use wpstream or another?

  •  1,114
    Max replied

    Hi,

    - to hide page title, edit your page with WordPress and check this box: https://d.pr/i/3jf6VA

    - to edit the form: The form is a third party plugin called Contact Form 7. To edit it, go to WP-Admin > Contact.

    - Yes but Im not very familiar with other kind of mail subscriptions. you might want to check with the third party service on how to use them on WordPress.

    - We dont have live stream feature. You can use any streaming services and embed their script on your site. all major streaming services have documentation about how to embed stream feed on your websites.

    Thanks,


    Max from the Sonaar.io Crew

  •  1
    Jesse replied

    Thank you for all this!

    I have the Contact Form 7 configured, EXCEPT I can't change the "submit button" color...where do I do that?


    I'm familiar with GET RESPONSE.  My question more specifically is, "can the GET RESPONSE API replace the MAIL CHIMP API in the Sonaar theme options?"  Or is that section ONLY for MAIL CHIMP API?

  •  1,114
    Max replied

    See screenshot https://d.pr/i/LXtGMb

    For mailchimp api in the sonaar theme options, that's for Mailchimp only.

    Thanks,


    Max from the Sonaar.io Crew

  •  1
    Jesse replied

    Is there an option to customize that API and build it for GET RESPONSE?

  •  1,114
    Max replied

    Not on our side. you will need to check directly with Get Response how to use their forms on Wordpress sites.

    Im sure there is a third party WP plugin for this.

    Thanks,


    Max from the Sonaar.io Crew

  •  1
    Jesse replied

    I have an API with them. I want to link that API key to the sonaar email newsletter form in the footer section on my site. 

    How do I do that?

  •  1,114
    Max replied

    the sonaar email newsletter form is a Mailchimp widget, not a get response widget.

    Thanks,


    Max from the Sonaar.io Crew

  •  1
    Jesse replied

    I would like a custom modification for a get response widget. 

    Can I pay your programmers to do that?

  •  1,114
    Max replied

    For custom works, we strongly recommend these guys: WP Kraken - https://sonaar.io/go/wpkraken

    It's cheap! And the cool thing is that if you are not satisfied with their service Seanlai, or they don't meet your guidelines, you will get your money back ! It's 100% guaranteed.


    To be honest, that would be much easier for you to find a third party plugins

    Thanks,


    Max from the Sonaar.io Crew

  •  1
    Jesse replied

    Thank you. 

    My challenge is that I want to keep the same look of the form on the footer. Get response has a plugin but the forms it generates look different. 

    What else can I do IF I want to keep the same look of the current form?

  •  1,114
    Max replied

    if you want to use the current Mailchimp form widget, you need to use Mailchimp...we dont support other subscription forms than Mailchimp.




    Thanks,


    Max from the Sonaar.io Crew

  •  1
    Jesse replied

    Can I have https://sonaar.io/go/wpkraken build a "get response form widget" and install it on WP?  If yes, what do you estimate the cost?

  •  1,114
    Max replied

    you need to ask them. I dont know their price..

    If it was us, I think that developing a custom widget for get response would be around a 20 hours job.


    Thanks,


    Max from the Sonaar.io Crew

  •  1
    Jesse replied

    I just figured out a way to make it look how I want it.

    Thanks!

  •  1
    Jesse replied

    What payment processor do you use on your site?

  •  1,114
    Max replied

    Hi, we use Stripe and Paypal

    Thanks,


    Max from the Sonaar.io Crew

  •  1
    Jesse replied

    Thank you