Hello. I bought and installed your theme as indicated in the video tutorial you sent. In the course of setting up the site, I found that the player does not play when switching pages. Please tell me what could be the problem? The continuous playback function is enabled in the General Settings. Thanks.
Could you try something for me? Please deactivate all your plugins except Elementor Sonaar Addon, Elementor, Essential Grid and Revolution Slider then see if the issue persists. If not, please reactivate your plugins one by one and see which plugin can cause the conflict.
Tell me how it goes.
If it still does not work, please provide me access to your wp-admin and I will gladly check the issue you have.
Thank you for your help! The problem was caused by the plugin WPBakery Page Builder. When you disable this plugin, the player works stably. How can I avoid this conflict if there is a need to use a plugin? «WPBakery Page Builder»? Thanks!
Hello. I bought and installed your theme as indicated in the video tutorial you sent. In the course of setting up the site, I found that the player does not play when switching pages. Please tell me what could be the problem? The continuous playback function is enabled in the General Settings. Thanks.
Hi,
It looks like a JavaScript conflict.
Could you try something for me? Please deactivate all your plugins except Elementor Sonaar Addon, Elementor, Essential Grid and Revolution Slider then see if the issue persists. If not, please reactivate your plugins one by one and see which plugin can cause the conflict.
Tell me how it goes.
If it still does not work, please provide me access to your wp-admin and I will gladly check the issue you have.
Thanks,
Max from the Sonaar.io Crew
Thank you for your help! The problem was caused by the plugin WPBakery Page Builder. When you disable this plugin, the player works stably. How can I avoid this conflict if there is a need to use a plugin? «WPBakery Page Builder»? Thanks!
Why do you use WPBakery page builder? This plugin is so outdated now.
Thanks,
Max from the Sonaar.io Crew
Please excuse me! I'm confused, I don't use this plugin! It's all right now. Thank you for your help!