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  Public Ticket #2733067
Return payment suscription
Closed

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  • GRUPOIPARTY started the conversation

    Return payment suscription.

    Se ha renovado automáticamente, no lo hemos usado y desconocíamos la renovación. Solicitamos la devolución ya que no vamos a disfrutar de ella.

    Gracias.

  •  1,103
    Max replied

    Hi,

    The account has been charged for the renewal of the Sonaar WordPress theme and includes 1 year of theme updates and theme support.

    Take notes that prior to the renewal, we've sent you 2 emails: 1 email sent 30 days prior to renewal and 1 another email 2 days prior to renewal letting you know that we will charge your account with the details we had on file.

    In case you want to cancel your subscription for next time, you can cancel it directly from your Sonaar.io account at https://sonaar.io/login (My Account > Subscriptions).

    You can read our terms of service here: https://sonaar.io/terms-of-services/

    Thanks,


    Max from the Sonaar.io Crew