I'm having a little bit of an issue with the playlist/artist pages. For quick background, I'm using the artist/playlist feature to showcase other podcast episodes I've been on thus far. So, I've uploaded mp3s of the episodes to the playlist feature and then modified the artist pages to be about the podcasts themselves putting in additional information under the Artist Options and Contact and Booking . I've also, using Elementor, added additional text and video to the page directly.
When I look at the pages through my WordPress account, everything looks great. See the attached screenshot attached (labeled "Artist-Playlist page - Light After Trauma") for how everything looks great and works great (the audio player works as well as the links).
However, when I look at those pages without going through the WordPress dashboard, the player is missing and the information under the Artist Options and Contact and Booking is missing. See link in the Related URL field (and attached screenshot) for what most people see. I've tried Chrome, Edge, and Safari browsers on different PCs and Macs as well as on an iPhone and an Android phone with the same result.
I've double checked that I have the audio player enabled under Theme options and everything else seems to be appropriately checked. Both the playlist and artist features for both podcast are also published with visibility set to publish.
Hey Folks,
I'm having a little bit of an issue with the playlist/artist pages. For quick background, I'm using the artist/playlist feature to showcase other podcast episodes I've been on thus far. So, I've uploaded mp3s of the episodes to the playlist feature and then modified the artist pages to be about the podcasts themselves putting in additional information under the Artist Options and Contact and Booking . I've also, using Elementor, added additional text and video to the page directly.
When I look at the pages through my WordPress account, everything looks great. See the attached screenshot attached (labeled "Artist-Playlist page - Light After Trauma") for how everything looks great and works great (the audio player works as well as the links).
However, when I look at those pages without going through the WordPress dashboard, the player is missing and the information under the Artist Options and Contact and Booking is missing. See link in the Related URL field (and attached screenshot) for what most people see. I've tried Chrome, Edge, and Safari browsers on different PCs and Macs as well as on an iPhone and an Android phone with the same result.
I've double checked that I have the audio player enabled under Theme options and everything else seems to be appropriately checked. Both the playlist and artist features for both podcast are also published with visibility set to publish.
Below is the link to the "artist" landing page that takes you to the two pages we have so far using the artist/playlist features: As a Guest on Other Podcasts - Light After Trauma.
Any help you could provide would be greatly appreciated!
Alyssa
Could you please provide me access to your wp-admin and I will gladly check the issue you have.
Thanks,
Max from the Sonaar.io Crew
The issue is caused by your coming soon template that you've set in Elementor > Tools > maintenance.
Ive disabled the maintenance mode and now it works.
Thanks,
Max from the Sonaar.io Crew