Okay
  Public Ticket #2749970
Name of track displaying incorrectly
Closed

Comments

  • Charlotte started the conversation
    April 14, 2021 at 12:31pm

    Hi there – the first track in the Latest Music section of our home page is called 'Carrier'. But it's displaying as 'Home'. 

    We've used this track on a playlist on our EPK page and it displays as it should.

    Can you help my work out why the name is displaying as home, and not Carrier.

    Many thanks

  •  1,114
    Max replied
    April 14, 2021 at 2:41pm

    Hi,

    from what I see here, your playlist seems empty..no audio seems set or no track title..

    Have you filed the track information in the wp-admin?


    If it still does not work please provide me access to your wp-admin and I will gladly check the issue you have.


    Thanks,

    Max from the Sonaar.io Crew

  • Charlotte replied
    April 14, 2021 at 3:24pm

    Hi Max

    I can't see where to add the track name, or other. Login is:

    Temp

    E06@sY!&7nh9vQYdOWYNju8p

  •  1,114
    Max replied
    April 14, 2021 at 3:39pm

    Please check now. The issue you had was because you were using latest version of MP3 Music Player BUT you where using old version of the PRO version.

    I updated the pro version to latest update.

    Thanks,

    Max from the Sonaar.io Crew

  • Charlotte replied
    April 14, 2021 at 3:50pm

    Ok, thank you. I thought I had updated everything, so thanks for doing that. 

    Kind regards

    Charlie

  •  1,114
    Max replied
    April 14, 2021 at 4:00pm

    You are welcome

    Thanks,

    Max from the Sonaar.io Crew