Okay
  Public Ticket #2750531
Can the download icon open a pop up somehow?
Closed

Comments

  • George started the conversation

    We want to trigger a pop up when someone clicks a download icon on the sonaar player.

    

Currently whatever link we put for download, just gets downloaded the computer.

    Could you please help with this? Perhaps some CSS we can use?

  •  1,114
    Max replied

    Hi,

    We don't have a popup feature built-in into our plugin. You might have to check with a third-party plugins such as Elementor Pro's popup feature to implement a popup into your website in afraid.


    Sorry,

    Thanks,


    Max from the Sonaar.io Crew

  • George replied

    Thanks Max. Tried Elementor Pro and built some pop ups. However, we cannot trigger the popups to open from Sonaar. 

    However, the Elementor pop ups will open up from buttons on many other WP audio players (tried a few). Any thoughts on other 3rd party solutions or editing some code to get this to work in Sonaar? 

    Kind regards,
    G

  •  1,114
    Max replied

    Hi George, 

    How do you get the Elementor popup trigger with the other audio player? That should be pretty much the same concept. Can you show me what you have done and I will see how it can fit with our player. 

    Thanks,


    Max from the Sonaar.io Crew

  • George replied

    Hi Max,

    1. Here is the test page where buttons work for everything EXCEPT sonaar https://royaltybeat.com/get/free-music-library-sonnar-testing/
    2. These sonaar buttons are the same as the other download buttons on the page and they don't work:
    3. image.pngimage.png

    image.png



    image.png

  •  1,114
    Max replied

    If i replace the a href direclty in the DOM by:

    #elementor-action%3Aaction%3Dpopup%3Aopen%26settings%3DeyJpZCI6IjkyMjQiLCJ0b2dnbGUiOmZhbHNlfQ%3D%3D 

    it seems to work.

    Could you please provide me access to your wp-admin and I will gladly check the issue you have.

    Thanks,


    Max from the Sonaar.io Crew

  •   George replied privately
  •  1,114
    Max replied

    Hello George,

    Looks like an issue with our field. I will pass this to our developer team and will get back to you as soon as possible.

    Thanks,


    Max from the Sonaar.io Crew

  • George replied

    Ok thanks max, looking forward to your updates.

  •  667
    Alexandre replied

    Hello George, 

    We have fixed the issue on your plugin. 
    Please try it. Dont forget to set to "no" the option "open in a new tab".
    Let me know how it goes. 
    The fix will be also include in the next plugin update.

    Thanks,


    Alexandre from the Sonaar.io Crew

  •   George replied privately
  •  667
    Alexandre replied

    Please retry

    Thanks,


    Alexandre from the Sonaar.io Crew

  •   George replied privately
  •  667
    Alexandre replied

    Hi,

    The issue was causing by special characters in a url as #elementor-action%3Aaction%3Dpopup%3Aopen%26settings%3DeyJpZCI6IjkyMjQiLCJ0b2dnbGUiOmZhbHNlfQ
    All  those "%3A" was automatically removed. 

    You have to refill again all store link fields. 

    I only did that one store. 

    Please go to https://royaltybeat.com/album/test/

    And click on this store Icon  https://d.pr/i/V0dJNp

    The popup will pop




    Thanks,


    Alexandre from the Sonaar.io Crew

  • George replied

    Hi Alexandre!

    It works, thank you so much!

    You can close this ticket :)