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  Public Ticket #2756189
Logo and menu do not appear
Closed

Comments

  • Rani Shachar started the conversation
    April 21, 2021 at 3:05am

    Hi,

    The site logo and the the menu icon stopped displaying on my site - https://radio-online.co.il/

    Would appreciate your help.

    Thank you,

    Rani

  •  1,114
    Max replied
    April 21, 2021 at 2:40pm

    Hi,

    Make sure that the plugin Elementor Sonaar Addons is version 2.1


    Thanks,

    Max from the Sonaar.io Crew

  • Rani Shachar replied
    April 22, 2021 at 8:08am

    Hi,

    While trying to update the plugin Elementor Sonaar Addons to version 2.1 I am getting the error "cannot load tgmpa-install-plugins sonaar".

    Any ideas how to solve this?

    Thank you

  •  1,114
    Max replied
    April 22, 2021 at 11:58am

    Could you please provide me access to your wp-admin and I will gladly check the issue you have.

    Thanks,

    Max from the Sonaar.io Crew

  •   Rani Shachar replied privately
  •  1,114
    Max replied
    April 22, 2021 at 4:12pm

    Please check now.

    there was one of your third party plugins that caused the issue of tgmpa. I deactivated them all, updated the plugin, then reactivated them.


    Thanks,

    Max from the Sonaar.io Crew