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  Public Ticket #2759155
content on my music page not loading
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  • Matthew Bertrand started the conversation

    Hello, 

    When we go on my music page http://squashcomp.ca/music/ the content of the page does not load until you refresh the page. I can not figure out how to solve the problem. 

  •  1,114
    Max replied

    Hi

    It looks like a JavaScript conflict.

    Could you try something for me? Please deactivate all your plugins except Elementor Sonaar Addon, Elementor, Essential Grid and Revolution Slider then see if the issue persists. If not, please reactivate your plugins one by one and see which plugin can cause the conflict.

    Tell me how it goes.

    Thanks,


    Max from the Sonaar.io Crew

  • Matthew Bertrand replied

    Hi Max, 


    Thank you. It seemed to be the below plugin causing the problem. Do you know a good replacement? 

    Ad Inserter

    Ad management with many advanced advertising features to insert ads at optimal positions

  •  1,114
    Max replied

    Unfortunately I'm not familiar with these plugins. 

    You can also deactivate ajax page loading by going to wp-admin > theme options > general settings so the theme will load as a normal theme (eg: without ajax). 


    Thanks,


    Max from the Sonaar.io Crew

  • Matthew Bertrand replied

    what does the ajax do? 

  •  1,114
    Max replied

    It loads your page via AJAX so the header and music player are persistent when you navigate through different page of your site.

    Thanks,


    Max from the Sonaar.io Crew