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  Public Ticket #2759578
Theme purchase question
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  • Monty started the conversation

    Hi.. I'm not sure why I need to sign up again for the support. But anyway, I just purchased the 'All themes' package for $89 but I find myself unable to download more than one! Please clarify because if that's the case and I am only able to download one theme. I would have purchased a single one only and would need to downgrade.



    Please clarify!


    Thanks!

  •  1,114
    Max replied

    Hello Monty,

    have you installed Sonaar theme yet?

    Once Sonaar theme and its required plugins are installed and activated, go to WP-Admin > Tools > Demo Content Install and import the theme demo you want.

    You can learn more about our theme and watch video tutorials to get started here: https://sonaar.io/video-tutorials/


    Thanks,


    Max from the Sonaar.io Crew

  • Monty replied

    Thanks! I was able to figure that out myself after awhile.. But now I'm having a problem with the elementor editor. I just tried it on 3 different browsers and it is NOT loading.. The page keeps saying loading and nothing happens. Even after activating the safemode..

  •  1,114
    Max replied

    Hi,

    If elementor not loading, please follow this article to troubleshoot it: https://elementor.com/help/cant-edit-with-elementor/

    Thanks,


    Max from the Sonaar.io Crew