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  Public Ticket #2766096
MP3 Player pro not working properly in latest elementor
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Comments

  • Peter Saurbier started the conversation
    May 2, 2021 at 1:28pm

    Hello Sonaars, 

    your Audio Player is not working properly with the latest version of Elementor. No more soundwaves shown, no handling to jump to certain spots in the audiowave therefore... 

    Running Elementor 3.2.2 and latest Sonaar Pro Update. 

    Can you please help?

    Peter (germany)

  •  1,114
    Max replied
    May 2, 2021 at 6:28pm

    Hi

    Go to wp-admin > mp3 player > settings and resave the plugin settings. 


    If it does not work, please provide me access to your WP-Admin and I will gladly check this for you 



    Thanks,

    Max from the Sonaar.io Crew

  • Peter Saurbier replied
    May 2, 2021 at 9:13pm

    Hey, Max, this helped immediately!


    Thanks to the Max!!


    :-)


    Greets Peter

  • Deborah Jordan replied
    May 8, 2021 at 2:39am

    What if I'm using a theme and not just the player plugin?

    I submitted a ticket before for this but the problem persists. 

    I tried by resaving settings wherever I could and it didn't help.


    Thanks.

  •  1,114
    Max replied
    May 10, 2021 at 2:00pm

    @Deborah to prevent confusion and duplication, I will reply on your own ticket because this is not related with this ticket.

    Thanks,

    Max from the Sonaar.io Crew