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  Public Ticket #2769550
conflict between plugins
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Comments

  • tim fisher started the conversation

    I deactivated the mp3 player because it is causing a TOO MANY REDIRECT error code when I go from player to My Calendar.  Several users brought it to my attention.  Is there a way to extend search time to override this?

  •  1,114
    Max replied

    Hi

    I can't seem to be able to reproduce on my computer. Could you please elaborate on the steps to reproduce the issue on my end and I will check this for you.

    Thanks,


    Max from the Sonaar.io Crew

  • tim fisher replied

    Max,

    I currently have the Sonaar Plugin disabled.  I am asking the individual who experienced the "ERR_TOO_MANY_REDIRECTS" error message to try accessing the site calendar.  I occasionally get the same message after I use the MP3 player.  I have cleared all history and caches.  After she tests the site, I will reactivate Sonaar and see what happens.

    I love having the player on the site and it is working well, so I just have to see if the plugin for My Calendar and Sonaar have a compatibility issue.  I will let you know when I reactivate Sonaar and give you access if the problem persists. Thank you.  I wish every help line was as responsive as you are.

    Tim

  •   tim fisher replied privately
  •  1,114
    Max replied

    Hi,

    To fix the issue, i'd need to replicate the same error using the same steps as you..otherwise, it would be very hard for me to spot the problem in our code.

    For the error message ""no playlist selected, please select a playlist", I guess you have already edited your player and made sure its assigned to a specific playlist? If not, once again, please elaborate on the exact steps to reproduce the issue on my end.


    I also think you've forgot to give username for your wp-admin access..


    Thanks,


    Max from the Sonaar.io Crew