Okay
  Public Ticket #2770377
The plugin is not working on my Wordpress website.
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  • Navare started the conversation

    Hi, I purchased and downloaded the Sonaar Music Player plugin back in February of this year. Everything has been working fine until today. I went into the dashboard of my site on Wordpress and I received an error message that I need to install the MP3 player plugin (which is already installed), and it doesn't work or show up anymore.

    I have a screenshot attached. How do I solve this issue?

  •  646
    Alexandre replied

    Hello,

    To run the mp3 player pro, the free version has to be installed too.
    Please install it https://wordpress.org/plugins/mp3-music-player-by-sonaar/

    Thanks,


    Alexandre from the Sonaar.io Crew