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  Public Ticket #2805229
Prevent Download
Closed

Comments

  • Laura Roth started the conversation

    I love your plugin! I'm just having one issue. I'd like to have the audio play and remove the option to download. I'm using it on a music store and just want people to be able to listen before they buy but I can't figure out how to remove the download option. I tried a plugin called Prevent Direct Access which prevents download but then MP3 music player can't play the audio. Thank you!

  •  1,114
    Max replied

    Hi there,

    Thanks for reaching out.

    Could you please send me a screenshot of the download option you are refering to so I make sure we're on the same page.


    Thanks,


    Max from the Sonaar.io Crew

  • Laura Roth replied

    Sure!  See attached.  It appears in the url for the audio file.  On the audio player the download option is under the 3 circle menu. You can also access the download url through inspect page. I just would like to remove that option to download. When I used protected links then the player won't play the tracks.

    https://therealsevere.store/wp-content/uploads/_pda/2021/06/Get-It-Together.mp3


  •  1,114
    Max replied

    Hi Laura. 

    When you access directly a mp3 link url, the mp3 is played by the browser's native player directly. This is not our player but the native browser player.

    I doubt that you can remove this option..sorry. 

    Thanks,


    Max from the Sonaar.io Crew

  • Laura Roth replied

    Ok well that actually helps point me in the right direction!  I understand how that's out of your control.  Well I appreciate your help!  And I love the plugin! Thank you so much for you help and have a great day!

  •  1,114
    Max replied

    You are welcome Laura

    Thanks,


    Max from the Sonaar.io Crew