Okay
  Public Ticket #2812151
Refund
Closed

Comments

  • Marco started the conversation
    June 26, 2021 at 4:48pm

    Dear,

    I would like to ask the refund for the payment: 684636


    Yesterday I bought the MP3 player (work fine) but the theme I don't like it.

    Please refund the payment 684636 and send me a confirmation.


    Thanks.

  •  1,104
    Max replied
    June 28, 2021 at 2:21pm

    Hello Marco,


    sure I can refund.

    What does not work exactly?

    Thanks,

    Max from the Sonaar.io Crew

  • Marco replied
    June 28, 2021 at 5:49pm

    I bought the mp3 player, I like it and work fine, but the theme not work as needed. 

    I prefer to use my own theme.

    How we can procede with the refund?

    Thanks.

  •  1,104
    Max replied
    June 29, 2021 at 2:28pm

    Alright, I have refunded the item !

    If you change your mind someday or you would like to test our product (or other products) once more time, let me know. I will offer my personal assistance to make sure it fits your need. I'm always available through this channel so you know how to reach me.

    Have a good one!

    Thanks,

    Max from the Sonaar.io Crew

  • Marco replied
    June 29, 2021 at 5:55pm

    Ok thanks.

    How many days need to wait to see the refund in my balance?


    Thanks again

  •  1,104
    Max replied
    June 29, 2021 at 7:55pm

    This depends of your bank. You will need to check with them directly to know their delays. 

    Thanks,

    Max from the Sonaar.io Crew