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  Public Ticket #2814733
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  • Alessandro Speranza started the conversation

    Hello, I bought the Mp3 Player pro license in 2019. The pricing says the license works for one site only but it's a lifelong license, I would like to know why I've recently been charged again the amount (about 40 euros). 

    Is the price per year and not una tantum? 


    Thank you

  •  1,114
    Max replied

    Hi Alessandro,

    This product is a lifetime usage and it also includes 1 year of updates and support. After 1 year, you will be renew for 1 additional year of updates and support. If you don't want to renew next year, you can cancel your subscription at any time and your product will still work, but without updates.

    Here is the changelog for our MP3 Audio Player Pro and details of what's new since last year: https://sonaar.io/free-mp3-music-player-plugin-for-wordpress/changelog/ You can also access this changelog from the footer menu of our main website.


    Thanks,


    Max from the Sonaar.io Crew