Public Ticket #2826049 Can't install the sonaar.zip file to a new website, it gives an error message "plugin installation failed" Closed
Comments Nnamdi started the conversationJuly 14, 2021 at 7:57pmCan't install the sonaar.zip file to a new website, it gives an error message "plugin installation failed" 1,114Max repliedJuly 14, 2021 at 9:32pmHi there,sonaar.zip is not a plugin, it's a theme.You can learn more about our theme and watch video tutorials to get started here: https://sonaar.io/video-tutorials/Thanks, Max from the Sonaar.io Crew 1 LikeNnamdi repliedJuly 14, 2021 at 10:09pmThanks Max, that was my mistake. I appreciate the quick response.Nnamdi repliedJuly 14, 2021 at 10:54pmI have installed the theme and was trying to install the demo content but its giving me a error messageNnamdi repliedJuly 14, 2021 at 11:01pmPls find attached the error message 1,114Max repliedJuly 14, 2021 at 11:48pmIt's because your server times out when importing the theme demo. Could you please provide me access to your wp-admin and I will gladly check the issue you have.Also tell me which theme demo you are trying to import Thanks, Max from the Sonaar.io Crew Nnamdi repliedJuly 15, 2021 at 5:14amHi Max, I have sent you an email with login details. The demo I'm trying to upload is "moonlight" .Nnamdi repliedJuly 15, 2021 at 5:35amHi Max, the email didn't go through pls send me an email address to send you the login info, Thanks 1,114Max repliedJuly 15, 2021 at 2:11pmHere you go. Please clear your browser cache:http://nnamdimusic.com/Thanks, Max from the Sonaar.io Crew Nnamdi repliedJuly 15, 2021 at 3:41pmThanks Max, you're the best! Still gonna need your help! Thanks so much for this! Nnamdi replied privately 1,114Max repliedJuly 19, 2021 at 3:25pmHi, edit your page using Elementor, then select the section that contains your image background, and go to Style tab. See screenshot https://d.pr/i/ZOzvNy hope it helpsThanks, Max from the Sonaar.io Crew Sign in to reply ...
Can't install the sonaar.zip file to a new website, it gives an error message "plugin installation failed"
Hi there,
sonaar.zip is not a plugin, it's a theme.
You can learn more about our theme and watch video tutorials to get started here: https://sonaar.io/video-tutorials/
Thanks,
Max from the Sonaar.io Crew
Thanks Max, that was my mistake. I appreciate the quick response.
I have installed the theme and was trying to install the demo content but its giving me a error message
Pls find attached the error message
It's because your server times out when importing the theme demo.
Could you please provide me access to your wp-admin and I will gladly check the issue you have.
Also tell me which theme demo you are trying to import
Thanks,
Max from the Sonaar.io Crew
Hi Max, I have sent you an email with login details. The demo I'm trying to upload is "moonlight" .
Hi Max, the email didn't go through pls send me an email address to send you the login info, Thanks
Here you go. Please clear your browser cache:
http://nnamdimusic.com/
Thanks,
Max from the Sonaar.io Crew
Thanks Max, you're the best! Still gonna need your help! Thanks so much for this!
Hi,
edit your page using Elementor, then select the section that contains your image background, and go to Style tab. See screenshot https://d.pr/i/ZOzvNy
hope it helps
Thanks,
Max from the Sonaar.io Crew