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  Public Ticket #2838468
1st track play click displays Sticky Player but does not start song
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  • Rand Wetherwax started the conversation

    On 1st click to play a track it displays the Sticky Player at page bottom but does not start playing the song. One has to then click the Play button on Sticky player to play it... 

    Subsequent track clicks play just fine even after a Pause. 

    (Thx for your excellent support as always!) 

  •  1,101
    Max replied

    Hi,

    Depending the browser you are using, this is a "normal" behavior. Plays and autoplays are controlled by the browser. Since the sticky player is a "second player" launched by a distinct button, some browsers dont want to start the audio automatically. Unfortunately, this is something we dont have control on since they have implemented autoplay policy.


    Thanks,


    Max from the Sonaar.io Crew