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  Public Ticket #2855221
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  • Vincent started the conversation
    August 23, 2021 at 10:13am

    Hi,

    am trying to install your zip:
    [Download] elementor-templates-kit-by-sonaar.zip
    [Download] elementor-templates-kit-for-MP3AudioPro_ONLY.zip

    but WP refuses: 

    Installazione del plugin caricato dal file: 3_elementor-templates-kit-for-MP3AudioPro_ONLY.zip

    Scompattamento del pacchetto…

    Installazione plugin…

    Il pacchetto non può essere installato. Non sono stati trovati plugin validi.

    Installazione del plugin fallita. (FAILED)

    What can i do? How can i to active the Elementor add-on licence?

    Best regards

    Vincenzo

  •  1,114
    Max replied
    August 23, 2021 at 3:58pm

    Hi,

    the Elementor Templates Kit Addon are not a plugin, but Elementor Templates.

    To import the templates:

    1. Download the templates kit file at https://sonaar.io/login (Under My Account > Downloads)

    2. Login to your WordPress dashboard.

    3. Make sure Elementor Page Builder plugin is installed and activated. To install it, go to WP-Admin > Plugins > Add New and search for Elementor.

    4. Go to Templates > Saved Templates and click the Import Templates button. See screenshot: https://d.pr/i/saZbBO

    5. Import the file called "elementor-templates-kit-by-sonaar.zip"

    6. Your imported template will now be displayed in your Templates list.

    7. To use and insert templates into the page builder, read this article from Elementor Documentation: https://docs.elementor.com/article/60-library


    Thanks,

    Max from the Sonaar.io Crew

  • Vincent replied
    August 24, 2021 at 9:22am

    .. done for Pro:
    3_elementor-templates-kit-for-MP3AudioPro_ONLY.zip

    but importing the second .zipù:
    4_elementor-templates-kit-by-sonaar.zip

    an error occurs:

    A critical error has occurred on your website.

    Can you help me?

    Best regards

  •  1,114
    Max replied
    August 24, 2021 at 2:39pm

    Could you please provide me access to your wp-admin and I will gladly check the issue you have.

    Thanks,

    Max from the Sonaar.io Crew

  •   Vincent replied privately
  • Vincent replied
    August 25, 2021 at 9:32am

    Hi Max,

    noticed you're working on my WP backoffice.

    In the page "PlayList Page" (single product of elementor) i would like to hidden the MP3 player
    which should be showned ad the bottom of the page.

    Tryied many time without results. May you help me?

    Best regards

    Vincent

  •  667
    Alexandre replied
    August 25, 2021 at 4:31pm

    Hello Vincent, 

    The elementor-templates-kit-by-sonaar.zip has been imported.

    And do you still our assistance about the player on the Playlist Page ?
    On dont see any player here

    Thanks,

    Alexandre from the Sonaar.io Crew

  • Vincent replied
    August 26, 2021 at 5:36am

    Thank you Alexandre.

    What was the problem?

    Just to know to do ..

    Vincent

  • Vincent replied
    August 26, 2021 at 5:39am

    .. may be in the future i would like to add a grid page (Archive Product) which shows
    different album together.
    Some suggestion?


  • Vincent replied
    August 26, 2021 at 6:08am

    .. vertically i meant

  •  667
    Alexandre replied
    August 26, 2021 at 1:25pm

    Hello Vincent

    In fact when I have visited you site, all templates was already imported, 
    so maybe you have succeed to import them or maybe my teammate Maxime dit it.

    About the vertical shop page, do you want something like this https://d.pr/i/OxJCrp

    Thanks,

    Alexandre from the Sonaar.io Crew