Okay
  Public Ticket #2855640
3 questions
Closed

Comments

  • C. Carton started the conversation
    August 23, 2021 at 6:38pm

    Hi there,

    I have 3 questions about the just purchased theme.

    1: Why does the continues player stops when opening the shop page? (Woocommerce) And how can I fix this?
    2: Which is the best cache plugin for your AJAX loaded theme? GTMetrix gives the site an F, which is way below average. (Image optimalization is already done).
    3: Can I make the PodCast grid 3 (or 4) columns all the same height, (no masonary), but with the content directly underneath. (No push content).

    Sincerely,

    C. Carton
    Comptimus

  •  669
    Alexandre replied
    August 23, 2021 at 7:48pm

    Hi there,


    1: Woocommerce dont allow ajax navigation, so the continuous player has to stop through those pages. 

    2: We recommend WP Rocket
    Here our documentation about optimization

    3: My suggestion is to set a min height to the podcast title. 
    Edit the grid skin
    Select the title element
    and change here

    Thanks,

    Alexandre from the Sonaar.io Crew

  • C. Carton replied
    August 26, 2021 at 1:11pm

    Hi, 


    Thank you for the provided answers. I have (hopefully) one question left for now:

    The single podcast player doesn't load the artwork on frontend, but is visible as I edit the page with elementor. As attachment a screenshot. How can I fix this?

  •  669
    Alexandre replied
    August 26, 2021 at 1:29pm

    Hi there, 

    I dont remember the plugin name, but your are using a third part plugin here who do a lazyload on every images. Please disable this lazyload feature.

    Thanks,

    Alexandre from the Sonaar.io Crew

  • C. Carton replied
    August 26, 2021 at 2:15pm

    Hi,

    It is not essential grid but the iron podcastplayer. I don't see an option to disable LazyLoad for the player itself.

  •  669
    Alexandre replied
    August 26, 2021 at 2:21pm

    Please disable the plugin ewww-image-optimize

    If it doesnt work or you dont find this plugin, please provide a login credential to the wp-admin

    Thanks,

    Alexandre from the Sonaar.io Crew

  • C. Carton replied
    August 26, 2021 at 2:24pm

    Thank you, I was looking in the wrong direction.. Disabled LazyLoad on ewww..


  •  669
    Alexandre replied
    August 26, 2021 at 4:40pm

    You are welcome

    Thanks,

    Alexandre from the Sonaar.io Crew