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  Public Ticket #2855689
Help with Theme
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  • Roger started the conversation

    I'm having trouble figuring out how to change the format with certain aspects of the "Symphony" template. For instance, how do I change the formatting of the boxes with blues lines where you enter text? Thanks so much!

  • Roger replied

    Also, all of the sudden my home page completely lost its formatting. I don't recall doing anything to change it and I don't know what happened to cause the change. It went from looking like the sleek site theme it originally was to now looking like a site that is 20 years old.

  • Roger replied

    Also, for some reason there is no longer the option to edit the Home page with Elementor but all the other pages still have this option.


  •  646
    Alexandre replied

    Hi Roger, 

    Are you able to provide screenshots please. 

    1- I dont know which boxes with blue line are you talking avout

    2- The site looks great on my device. 

    3- Maybe the elementor for sonaar addon is disable.
    May I have a login credential to the wp-admin?

    Thanks,


    Alexandre from the Sonaar.io Crew

  • Roger replied

    Hi Alexandre,

    I figured out how to restore the website to an earlier version so the layout/formatting issue was fixed. It would still be nice to understand better what I did to change the layout/formatting issue, as this happened once before, but it's not a big deal if I can just restore to an earlier version.

    For the boxes with blue lines, yes, I'll provide a screen shot below.

    8857899781.png

    As you can see, the formatting includes a blue box inside a larger box with white lines. I am not sure how to change the sizes and proportions of these boxes.

  •  646
    Alexandre replied

    I recommend you to click here to open the navigator panel. 
    It will be easier to see which element is selected. 

    Each elements have different settings, so it is hard for me to guide you.

    To reduce the title width, you should select the heading element and reduce its font-size under the style tab. 
    The heading width doesnt go beyond its parent width. 
    So you can also set a width do the column element. 

    Thanks,


    Alexandre from the Sonaar.io Crew

  • Roger replied

    Ok, as a "for instance", would you be able to guide me in how to change the size and positioning of the white-lined box on my "About" page? I'm usually pretty good at figuring these kinds of things out but I'm stumped here.

    5636194342.png


  •  646
    Alexandre replied

    Hello Roger,

    The element selected on your screenshot is a "column" element.
    You can change the column width below the "layout" tab.
    See here
    You can add a new column before, to move this column to the right. 
    Or you can also use margin in the "advanced" tab.

    But my guess is you want to resize the image inside the column, so please select the image element. 
    Use the the navigator panel as I mentioned on my last post. It will be easier.
    https://d.pr/i/XdZGUK
    Once the image is selected please resize the image here
    And you can change the alignment here

    Thanks,


    Alexandre from the Sonaar.io Crew