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  Public Ticket #2859225
Music loops since last update
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Comments

  • Yannick Gallist started the conversation

    Hello,

    since the last update all our tracks are looping and I can´t find the setting, to stop it. All our songs are single tracks, we have deactivated "Do not skip to the next track" in each song.

    Is there a way to stop it or add a control button, so the user can decide?

  •  1,101
    Max replied

    Hi, 

    Could you please provide me access to your wp-admin and I will gladly check the issue you have.


    Thanks,


    Max from the Sonaar.io Crew

  • Yannick Gallist replied

    Hey Max,

    sure:

    User: [email protected]
    PW: !login_support
    Login: test.app.neowake.de/wp-admin

    It´s a copy of our membership page, so you can work freely. Sometimes when you load the page, you see the html code of the page (we don´t know why yet), just reload the page then.

    You can start the player with the first button "Jetzt anhören".

  •  1,101
    Max replied

    Hi,

    could you please point me to a playlist with multiple soundtrack into it? Looks all your  playlist contains one track only...



    Thanks,


    Max from the Sonaar.io Crew

  • Yannick Gallist replied

    We don´t use a playlist yet, if you start a track it repeats after it finished, which it hasn´t before.

    Also the audio volume slider is gone.

  •  644
    Alexandre replied

    Hi Yannick, 
    I have fixed the volume icon issue,

    Thanks,


    Alexandre from the Sonaar.io Crew

  •  644
    Alexandre replied

    I still working about the "Do not skip to the next track" issue

    Thanks,


    Alexandre from the Sonaar.io Crew

  •  644
    Alexandre replied

    We will release a new update this week with that fix.

    Thanks,


    Alexandre from the Sonaar.io Crew

  • Yannick Gallist replied

    Hello Alexandre,

    thank you!

    Does this update include both problems? If not, can you tell me how to fix the volumne issue or add it to the main site?

    Same login, different url:

    User: [email protected]
    PW: !login_support
    Login: app.neowake.de/wp-admin

  •  644
    Alexandre replied

    Hi Yannick,
    Yes the update will include both fix

    Thanks,


    Alexandre from the Sonaar.io Crew