Okay
  Public Ticket #2880289
site loads weird
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Comments

  • William Samoa Saleebey started the conversation
    September 24, 2021 at 11:39pm

    My site load very slowly and very oddly.  Can you assess what may be causing this?


    https://insightoutshow.com/

  •  1,104
    Max replied
    September 25, 2021 at 2:08am

    It looks like a JavaScript conflict.

    Could you try something for me? Please deactivate all your plugins except Elementor Sonaar Addon, Elementor, Essential Grid and Revolution Slider then see if the issue persists. If not, please reactivate your plugins one by one and see which plugin can cause the conflict.

    Tell me how it goes.

    Thanks,

    Max from the Sonaar.io Crew

  • William Samoa Saleebey replied
    September 25, 2021 at 10:06am

    I've spent the last 5 hours working on the site (and almost finished it) and it looks like it has completely crashed.  I think I might have been hacked. Can anyone help me get it back?  Here is my site: https://insightoutshow.com/

    I'm trying to go back in history and it says "access denied" and there is a user (who I don't know) who made the last revision.  I've deleted this user and now I can seem to get the site back to the way it was before.

  •  1,104
    Max replied
    September 25, 2021 at 2:19pm

    Hi,

    Here is what I see when I visit your website: https://d.pr/i/u2xGUo it looks great!

    If you cant access history, perhaps check with your server so they can see if there is any error.log to get more details on the issue.

    Perhaps I would recommend that you also check with your hosting to get a backup to get your site back?

    Finally, here is the Elementor Community that might be helpful for any Elementor issue you might have: https://forum.elementor.com/fixing-common-issues-33

    Thanks,

    Max from the Sonaar.io Crew