I have installed the theme several times, but I keep getting an error .. When we make test purchases, when downloading a purchased file, it gives the following error "It was not possible to insert the download log entry into the database". Before installing the theme, the downloads work fine.
I have installed the theme several times, but I keep getting an error .. When we make test purchases, when downloading a purchased file, it gives the following error "It was not possible to insert the download log entry into the database". Before installing the theme, the downloads work fine.
Hi,
this issue seems related to WooCommerce and your database and not with our theme.
You can see a woocommerce thread here with some peoples with same issue: https://wordpress.org/support/topic/unable-to-insert-download-log-entry-in-database
solution seems to be:
" Dropping the wc_download_log table in your database and then re-activating woocommerce core plugin worked for us as well."
Thanks,
Max from the Sonaar.io Crew