Okay
  Public Ticket #2905704
WooCommerce
Closed

Comments

  • Barry started the conversation

    When I go to an item in my store, it is not responsive on mobile. Is there something I'm missing in settings to enable this? 
    Thanks!

  •  665
    Alexandre replied

    Hi Barry,

    It looks like a conflict with one of your third party plugins. Could you try something for me? Please deactivate all your plugins except then see if the issue persists. If not, please reactivate your plugins one by one and see which plugin can cause the conflict. Tell me how it goes.

    Thanks,


    Alexandre from the Sonaar.io Crew

  • Barry replied

    That was it! Thank you so much.I should have checked there first. Had a couple of old plug-ins from a previous them still active that were specific to that theme. Disabled them and the issue went away. Thanks again!

  •  665
    Alexandre replied

    You are welcome

    Thanks,


    Alexandre from the Sonaar.io Crew