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  Public Ticket #2913367
Woocommerce Memberships compatibility
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  • Gorka started the conversation
    November 10, 2021 at 10:33am

    Hello! We have purchased a PRO license and we are trying to configure everything. 

    We need to give access to some playlists only to members of a Woocommerce Membership Plan. But the playlists is still available to everyone. 

    Do you know if Woocommerce Memberships is compatible? We are using Memberships with woocommerce products, custom post types, sensei courses, etc... But we don't manage to make it work with playlists.

    I attach an screenshot of the playlist.

    5104422320.png

    Thanks!

  •  1,114
    Max replied
    November 10, 2021 at 2:26pm

    Hi,

    It should works. Our Playlist is a Custom Post Types, so if it works with your other custom post types, it should work with our CPT as well.

    Could you please provide me access to your wp-admin and I will gladly check the issue you have.


    Thanks,

    Max from the Sonaar.io Crew

  •   Gorka replied privately
  •  1,114
    Max replied
    November 10, 2021 at 5:02pm

    Thanks,

    Can you show me an example of another custom post type that is not displayed to public if the user is not a member of the plan Crowdfunding for testing purpose.



    Thanks,

    Max from the Sonaar.io Crew

  •   Gorka replied privately
  •  1,114
    Max replied
    November 10, 2021 at 7:34pm

    Hi,

    I have checked into the issue during the last hour, but Im not able to find the cause of the issue because im not very familiar with WooCommerce Membership.

    Could you please reach WooCommerce Membership support and check with them what could cause this issue with some custom post type templates?

    Perhaps their response will enlight me on whats going on.

    Thank you very much,

    Thanks,

    Max from the Sonaar.io Crew