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  Public Ticket #2937641
doesn't play or show sound wave
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  • Chandra Lynn Calvert started the conversation

    I had the mp3 player but I got help and they reorganized things and now the mp3 player will play in editing mode but not on the web site itself.  Also I never did manage to figure out how to get it to display the progress wave bar... so it's just an orange button with play or pause and volume control... a bit bland and not what I paid for. 

  •  1,114
    Max replied

    Hi, 

    The player I see on your homepage is not our MP3 Audio Player.

    Please watch this video tutorial to get started with our MP3 Player https://sonaar.ticksy.com/article/15282


    Thanks,


    Max from the Sonaar.io Crew

  •   Max replied privately
  •   Chandra Lynn Calvert replied privately
  •   Chandra Lynn Calvert replied privately
  •  1,114
    Max replied

    Hi,

    I created a test page and the player seems to work both in editor and front-end. see the test page here: https://www.chandrasvoice.com/test-by-sonaar/

    I have noticed that you have not set a track in your playlist post, which I did for you. see screenshot: https://d.pr/i/oIExB1

    Thanks,


    Max from the Sonaar.io Crew

  • Chandra Lynn Calvert replied

    I got it working but attaching the playlist, but I still couldn't get it working by adding the media in via "this widget". But it is functioning now thanks to your example.  I appreciate your help! 

  •  1,114
    Max replied

    You are welcome

    Thanks,


    Max from the Sonaar.io Crew