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  Public Ticket #2938571
Cart button doesent appear when you click the 3 buttons on the side of the beat
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Comments

  • David Wong started the conversation

    The 3 dots that give you options on the side doesnt show cart when you click on it giving te customer access to add the beat to cart


  •  1,103
    Max replied

    Hi,

    the add-to-cart button and full WooCommerc support is a feature included with our MP3 Audio Player Pro available here. It's not included with the free version of the MP3 Audio Player.


    Thanks,


    Max from the Sonaar.io Crew

  • David Wong replied

    Hi Max this is the 3rd time you guys take the cart Feature off since i bought the theme . When i first had the theme the cart use to appear on the side of the beats . Then you guys changed it and said now if you want the cart by itself you have to buy the mp3 player pro.  so then you guys added the 3 dots and you had to click on the 3 dots to access the cart Feature . Now you guys dont even give a add to cart option at all unless you buy mp3 player pro ??? 

  •  1,103
    Max replied

    That is because you are using the MP3 Audio Player Free version. The theme's built-in player has always worked as-is. Please deactivate MP3 Audio Player and you will automatically be using the theme's built-in player and playlists...Important to note that the WooCommerce support is less deployed in the theme's built-in player. 

    The MP3 Audio Player PRO is very eCommerce oriented since version 2.4. A lot of work has been done to connect the dots between WooCommerce and the audio player.

    So feel free to deactivate the MP3 Audio Player Free version and use the theme's audio/playlist functionality instead. You will have to add your add-to-cart/buy now buttons manually for each tracks..but with the Pro version of MP3 Audio Player, everything is done automatically and the add-to-cart button is generated for you for each of your WC products . Also, players get added automatically for each of your product's single page.

    You can see quick example of the MP3 Audio Player Pro along with a WooCommerce site here.

    Thanks,


    Max from the Sonaar.io Crew

  • David Wong replied

    Hi Max I just purchased mp3 player pro but it wont let me download it . It Says active subscription required even though I have an active subscription. I just want the cart button on the side of my beats so the customer can check out :(

  •  1,103
    Max replied

    Hi, 

    What email address are you using for your Sonaar account? 

    Thanks,


    Max from the Sonaar.io Crew

  • David Wong replied

    I used the same email I have been using with sonaar  [email protected]

  •  1,103
    Max replied

    Ok,

    If you login into your Sonaar account and go to My Account > Downloads, can you download it from there?

    Thanks,


    Max from the Sonaar.io Crew