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  Public Ticket #2940980
Bug related to artist link in audio player
Closed

Comments

  • Aleksandar started the conversation

    Hi, hope you are doing well!

    - When I set an mp3 player to show up on different playlists and artist, I wanted to link an artist name in the bottom left corner of the mp3 player to the artist page. Because this was not an option inside a theme, I found a workaround on how I can achieve this. When I go to Wordpress admin panel - Playlists - Playlist name - Tracklist section - Track Artist(s), here I can wrap an artist name with HTML anchor tag. It goes something like this: <a href="artist-link">John Doe</a> 

    - This option worked perfectly before the last update. Now, all linked artists sometimes dissapear in the mp3 player. In the player section where it says "By Some Artist", the artist name dissapear when linked. This occurence is completetly random, but the <a> tag completetly dissapears, only string left is By. 

    - You can actually check everything in the Achord Group website, go to any genre with the songs on it, and test it out. The name in the player's bottom left corner will dissapear.

    Thanks in advance,

    Aleksandar

  •  1,103
    Max replied

    Could you please provide me access to your wp-admin and I will gladly check the issue you have.

    Thanks,


    Max from the Sonaar.io Crew

  •   Aleksandar replied privately
  •  1,103
    Max replied

    I can't seem to be able to reproduce on my computer. Could you please elaborate on the steps to reproduce the issue on my screen and I will check this for you.

    See video I have recorded: https://d.pr/v/KMZb4Z

    Thanks,


    Max from the Sonaar.io Crew

  •  1,103
    Max replied

    Ok, I was able to reproduce the issue with the genre section.

    This is because we have a javascript that automatically calculate the length of the div and add an horizontal scrolling effect on the text when the div length contains too many characters. We do this by duplicating the div via JS. See video where I tried to show you the behavior https://d.pr/v/ZjpEm2

    Unfortunately, since this is a custom tweak, I wont be able to debug this because this is particular to your code.

    Hope this will guide you in the right direction.


    Thanks,


    Max from the Sonaar.io Crew

  • Aleksandar replied

    Okay, I understand, but do you have an idea how can I solve this since I am not an developer. Only custom code added was the <a> wrapper around the name. Everything else is theme's default. It worked until the last update.

  •  1,103
    Max replied

     I really dont know how you have implemented the custom code that include the ahref. Since its a custom code, I can't offer free support for this.

    If you want me to investigate into the issue and fix the code to personalize your website to suits your needs, we do have a customization service available. Learn more or order the service here: https://sonaar.io/service/website-customization-service/

    Thanks,


    Max from the Sonaar.io Crew

  • Aleksandar replied

    This is how I added custom code, I mean it would be great if theme itself offered artist links for the mp3 player. But okay, if you can't help me further, you can close this.

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