when you say "Subscription" Does that ONLY apply to the support and updates correct? the purchase confirmation says.. Renewal Date "December 19, 2022".... I don't want any surprise a year from now, like automatically being billed for a "Subscription"... that was NOT mentioned until you get your purchase confirmation... You really need to change the wording.... I've cancel the Paypal automatic payment...
This product is a one-time fee and it also includes 1 year of updates and support. After 1 year, you will be able to renew for 1 additional year of update and support. If you don't want to renew, you can cancel your subscription at any time and your product will still work and you won't be billed automatically but won't receive updates automatically indeed.
I just purchase your Mp3 music player... with
when you say "Subscription" Does that ONLY apply to the support and updates correct? the purchase confirmation says.. Renewal Date "December 19, 2022".... I don't want any surprise a year from now, like automatically being billed for a "Subscription"... that was NOT mentioned until you get your purchase confirmation... You really need to change the wording.... I've cancel the Paypal automatic payment...
Hello Dave
Im really sorry for the confusion
This product is a one-time fee and it also includes 1 year of updates and support. After 1 year, you will be able to renew for 1 additional year of update and support. If you don't want to renew, you can cancel your subscription at any time and your product will still work and you won't be billed automatically but won't receive updates automatically indeed.
Thanks,
Max from the Sonaar.io Crew