Okay
  Public Ticket #2945083
Woocomerce
Closed

Comments

  • Kevin started the conversation

    Salut,

    Est-il obligatoire d'avoir le  thème sonar pour que les produits du magasin soit accompagné du bouton de lecture ?

    J'utilise le thème astra et l'affichage de mes produits se fait via le widget Woolentor dans elemetor (voir pièce jointe) à votre avis, est-il possible de faire en sorte que le bouton play soit sur l'image le produit de la photo ?

  • Kevin replied

    is there anyone?

  •  1,101
    Max replied

    Hi,

    Sorry we were on holiday during Christmas. Back to work now.

    To enable our player on the product thumbnails on the WooCommerce loop, you must enable this option: https://d.pr/i/SsSs06

    Thanks,


    Max from the Sonaar.io Crew

  • Kevin replied

    Hi, I hope you had a really good Christmas party.

    For the display of my store, I use Woolentor (woocommerce addon) and I would have wanted to know if the reader is activated on an archive / product other than woocommerce default.
    I would therefore like to know what are the different positions of the player and if it will be displayed on my addon, because I do not yet have the plug and this information is decisive for me to buy MP3 audio plugin + woocommcere.
    is it possible ?

    thank you.

  •  1,101
    Max replied

    We simply extend the WooCommerce loop so it should work with any other WC plugin since WC loop is a hook for WooCommerce.

    Here the different position on the archive: https://d.pr/i/O34Lgg

    We do offer a 14 days refund if something not working and if we cant resolve an issue to fix it in case you have a problem.

    So feel free to give it a try.



    Thanks,


    Max from the Sonaar.io Crew

  • Kevin replied

    Can you tell me more about responsive mode? does it work on mobile? if yes? comment is displayed Is there any documentation?

  •  1,101
    Max replied

    Yes it works with mobile..Any issues ? If so, please elaborate on what issue you have and send screenshot so we can understand about the issue.


    Thanks,


    Max from the Sonaar.io Crew

  • Kevin replied

    I would like to know how the woocommerce reader display hook works on woolentor, so that I can be sure it will work when in use.
    Do you have any example of a customer site at home that uses the MP3 player with woolentor?wwwww

  •  1,101
    Max replied

    I never worked with WooLentor im afraid.

    Enable this option within our plugin to display PLAY button over your woocommmerce images: https://d.pr/i/ntBP4a

    As I said, we do offer a 14 days refund if something not working and if we cant resolve an issue to fix it in case you have a problem.

    Thanks,


    Max from the Sonaar.io Crew

  • Kevin replied

    it seems to me that in a previous ticket, the use of woolentor by your customers was possible (attachment),
    I am aware that I ask you a lot and that it could take you some time, but is it possible to have this information at your place so that I can be sure that it works with woolentor because it depends on my budget
    thank you

  •  1,101
    Max replied

    Unfortunately, I cannot test every plugin (As you know, there are bunch! with all their own options and settings to implement them and customize them to the client's need).

    That being said, what we offer in counterpart is a full refund if something not working for you, so you make sure you can try it as a trial and dont lose your money in case it does not work.



    Thanks,


    Max from the Sonaar.io Crew

  • Kevin replied

    okay so i will order.
    in case I have to be reimbursed, do you know how long it will take?

  •  1,101
    Max replied

    We process refund to your credit card company within 48 hours. Then its up to your bank to process the payment. Usually, it takes between 0 to 3 days.

    Thanks,


    Max from the Sonaar.io Crew

  • Kevin replied

    ok good
    I want to thank you for your help and your patience, you have been a great help to me,
    thank you.

  •  1,101
    Max replied

    You are welcome

    Thanks,


    Max from the Sonaar.io Crew