This issue has never happened before but when I try and add a video widget from Elementor nothing happens on the page but the video block credentials show up on the left, as I mentioned before this has never happened before and I have added numerous videos to this page in the past.
Please see attached a screenshot of the issue that I'm having, when I drag the video widget over to the right nothing happens but the left hand panel changes to reflect the video widgets settings
1) Make sure you are using the most updated versions of Elementor, WordPress & your theme.
2) Please deactivate all your plugins except Elementor Sonaar Addon, Elementor, Essential Grid and Revolution Slider then see if the issue persists. If not, please reactivate your plugins one by one and see which plugin can cause the conflict.
3) If you have a caching plugin, make sure you deactivate it, or even better – purge the cache.
4) Change your WordPress theme (temporarily) to WordPress Twenty Nineteen (or other default WordPress theme).
5) On your WordPress root folder, edit the wp-config.php and set the value of WP-DEBUG to true.
Hi,
This issue has never happened before but when I try and add a video widget from Elementor nothing happens on the page but the video block credentials show up on the left, as I mentioned before this has never happened before and I have added numerous videos to this page in the past.
Please advise.
Many Thanks
Please see attached a screenshot of the issue that I'm having, when I drag the video widget over to the right nothing happens but the left hand panel changes to reflect the video widgets settings
Hi,
To troubleshoot this, please follow these steps.
1) Make sure you are using the most updated versions of Elementor, WordPress & your theme.
2) Please deactivate all your plugins except Elementor Sonaar Addon, Elementor, Essential Grid and Revolution Slider then see if the issue persists. If not, please reactivate your plugins one by one and see which plugin can cause the conflict.
3) If you have a caching plugin, make sure you deactivate it, or even better – purge the cache.
4) Change your WordPress theme (temporarily) to WordPress Twenty Nineteen (or other default WordPress theme).
5) On your WordPress root folder, edit the wp-config.php and set the value of WP-DEBUG to true.
Tell me how it goes.
Thanks,
Max from the Sonaar.io Crew