We are editing the Beats by Sonaar.io template. After the last update of Elementor, it is no longer possible to access the editing tools of the Elementor.
Could you try something for me? Please deactivate all your plugins except Elementor Sonaar Addon, Elementor, Essential Grid and Revolution Slider then see if the issue persists. If not, please reactivate your plugins one by one and see which plugin can cause the conflict.
The conflict is with Elementor Sonaar Addons. With all plugins activated and only this one deactivated, it is possible to access the tools again. We are at the beginning and will continue to edit the site, but as soon as possible it would be important to have a plugin update.
Hi
We are editing the Beats by Sonaar.io template.
See the attachment please,After the last update of Elementor, it is no longer possible to access the editing tools of the Elementor.
Can you help?
It looks like a JavaScript conflict.
Could you try something for me? Please deactivate all your plugins except Elementor Sonaar Addon, Elementor, Essential Grid and Revolution Slider then see if the issue persists. If not, please reactivate your plugins one by one and see which plugin can cause the conflict.
Tell me how it goes.
Thanks,
Max from the Sonaar.io Crew
Hi Max, thank you.
The conflict is with Elementor Sonaar Addons.
See attachmentWith all plugins activated and only this one deactivated, it is possible to access the tools again.
We are at the beginning and will continue to edit the site, but as soon as possible it would be important to have a plugin update.
António
Could you please provide me access to your wp-admin and I will gladly check the issue you have.
Thanks,
Max from the Sonaar.io Crew
Hi,
please give me administrator role..I cant see the plugin menu: https://d.pr/i/BQDWhv
Thanks,
Max from the Sonaar.io Crew
Hi,
look it works again now !
Looks like it was an issue with our CDN. everything seems resolved now.
Thanks,
Max from the Sonaar.io Crew
Hi,
Yes, we try and is ok now.
Thank you
António