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  Public Ticket #2953732
The MP3 player does not load up
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Comments

  • Silver Aas started the conversation

    The mp3player does not load up when you navigate to the page where it is from the homepage - most of my clients would be doing this. It only appears when you reload the page or go directly to the url by typing it in. For example if you go to www.palai.studio and navigate to the "library" page where the player is - it does not show. But if you go directly to www.palai.studio/library - it shows.  

  •  1,114
    Max replied

    Hi there,

    because your page are loaded via AJAX and the player is not present on your initial page, our scripts are not loaded.

    What I recommend is that you add a player on your homepage but you hide it (with custom css). So the initial page will have the script loaded and available for the other page load.

    Thanks,


    Max from the Sonaar.io Crew

  • Silver Aas replied

    Hey Max!

    Thanks for the quick answer.

    Is there any other way? as I do not know a single line of code

    Thanks!

  •  1,114
    Max replied

    Unfortunately its the only way.

    You can perhaps hire someone who knows CSS, or, hire us. We do have a service for site customizations. See here.

    Thanks,


    Max from the Sonaar.io Crew