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  Public Ticket #2958657
Accidentally deleted the podcast player boxes on my theme.
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  • Devin started the conversation

    Hello!

    I recently purchased the podcrafter theme because I love the theme's design, which I wanted to use for my own podcast. I'm very new to WordPress and all, and when I first started trying to make edits to the theme's homepage, I somehow deleted the mp3 player boxes that are featured on your theme's homepage. I'm unsure how to find them or if it's possible for me to make the theme reappear - once again, I'm very new to WordPress so I'm not sure what to do. 

    I've included a screenshot of what my current edit looks like where you'll instantly notice the missing mp3 player boxes that podcrafter's theme has, which I would love your assistance with recreating or any assistance you can offer. 

    Thank you!

  •  1,114
    Max replied

    Hi

    Could you please provide me access to your wp-admin and I will gladly check the issue you have.

    Thanks,


    Max from the Sonaar.io Crew

  • Devin replied

    Hi Max, 

    Certainly! Thank you! What is the email you would like me to use for creating an admin user for you? 

  •   Max replied privately
  •   Devin replied privately
  •  1,114
    Max replied

    And what is your website URL? 

    Thanks,


    Max from the Sonaar.io Crew

  •  665
    Alexandre replied

    Hi Devin, 
    I m not sure how can I help you. 
    Do you want me to re-import the default homepage?
    Are you aware you have copied the homepage here? Maybe you can use it

    Thanks,


    Alexandre from the Sonaar.io Crew

  • Devin replied

    Hello, 

    I took a screenshot of your theme's live demo page where the objects circled in red are what I'm referring to. When I originally started editing the page and podcast player settings, I somehow got rid of these elements. I love and want the look/feel of what these are where the difference is that my podcast's episodes would be populated instead of the demo items. So in all, I'm wondering how I can restore these mp3 player boxes to their original state. 

    Does this make sense? I apologize for the confusion, and I appreciate your help!

    2395709040.png

  •  665
    Alexandre replied

    Please edit your page with Elementor
    Click on this icon to see all elements available.
    And Drag and drop the Podcast Player element
    Do the same with the Podcast Archive element

    I recommend you to open the navigator window. It will be easier to manage the page content. (see here

    Thanks,


    Alexandre from the Sonaar.io Crew

  • Devin replied

    Here's what I have available - I do not see the two elements that your referring to.

    1325405337.png
  •  665
    Alexandre replied

    oh! I didnt know you also use our MP3 player plugin. 
    In this case you have to use the MP3 Audio Player element. 
    The player from the plugin take over the theme player. 
    You are doing the right thing here on https://earth894podcast.com/copy-of-home/
    What you need is to change some style settings to make them look like the default page from the demo.

    Thanks,


    Alexandre from the Sonaar.io Crew

  • Devin replied

    I understand - thank you for the clarification! 

    Just to follow up, I tried in the past to restore the original homepage of the theme, and the original podcast player elements did not reappear. I tried re-installing the theme, too and they don't show up either. So I just wanna make sure there's nothing else I need to do to get the player elements to look like the original again. Does that make sense? Sorry if this sounds just repetitive, but I want to try and make it as easy as possible for me to edit the elements without me having to rebuild them from scratch. 

  •  665
    Alexandre replied

    I understand what you did. Why you have re-import the demo content. And I m sorry for this waste of time. I confirm the default content use the player from the theme. This player is not available when the MP3 Player is activated. So you dont have choice to re-style by yourself the new player to make it look like the demo.

    Thanks,


    Alexandre from the Sonaar.io Crew

  • Devin replied

    So the MPS player overrides the other MP# player that's used in the demo - is there a way to revert to this option instead so I can use the version you had in your Elementor Sonaar elements to select?

  •  665
    Alexandre replied

    You have to disable "MP3 player by sonaar" plugin.

    Thanks,


    Alexandre from the Sonaar.io Crew