Okay
  Public Ticket #2966031
Wordpress compatibility
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Comments

  • Romain started the conversation
    January 25, 2022 at 4:50pm

    Hi,


    I've got the plugin pro but in the plugins pages of wordpress it write :

    "WordPress requires MP3 Music Player by Sonaar to be updated to v.3.2 or higher. Your audio player might not be working properly"

    But it wrote 3.2 for the plugin. And also the player don't work.

    Please tell me asap.

    Best,

    Romain

  • Sabrina replied
    January 25, 2022 at 6:25pm

    I am having the same issue. I had to deactivate the pro version to be able to get my audio to play at all. I hope that this is resolved soon.

  •  667
    Alexandre replied
    January 25, 2022 at 7:46pm

    Hi Romain, 
    Could you please provide, on private mode, a login credential to the wp-admin. 

    Thanks,

    Alexandre from the Sonaar.io Crew

  •   Romain replied privately
  •  667
    Alexandre replied
    January 25, 2022 at 9:06pm

    Bonjour Romain, 
    Je me permets de te répondre en français. 
    Le login credential ne fonctionne pas.

    Thanks,

    Alexandre from the Sonaar.io Crew

  • Romain replied
    January 25, 2022 at 9:15pm

    Tu n'arrive pas a te connecter au back office du site ?


  •  667
    Alexandre replied
    January 25, 2022 at 9:56pm

    Exact!

    https://d.pr/i/lPVmcM
    https://d.pr/i/jAQ0Xa

    Thanks,

    Alexandre from the Sonaar.io Crew

  •   Romain replied privately
  •  667
    Alexandre replied
    January 26, 2022 at 2:10pm

    Bonjour Romain, 
    C'est corrigé. Et ne vous inquiétez pas pour l'avenir. Ce problème était spécifique à la version 3. C'est corrigé.

    Thanks,

    Alexandre from the Sonaar.io Crew

  • Romain replied
    January 26, 2022 at 2:12pm

    Génial ! 

    Merci beaucoup ! Belle journée ! 

    Romain

  •  667
    Alexandre replied
    January 26, 2022 at 2:25pm

    Bonne journée à vous.

    Thanks,

    Alexandre from the Sonaar.io Crew