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  Public Ticket #2968548
Renew - licence not active
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Comments

  • francois Haguier started the conversation
    January 28, 2022 at 1:41pm

    Allo,

    the 31 dec 2021 i renewed the MP3 plugin Pro addons for a LIcense LifeTime option...

    Since I received many emails alert to renew before 26 jan. 

    Today i try to update the plugin on the website  - error  Fail - 1

    When i check my soonar account : The License Lifetime is ACTIVE!

    Can you help me !

    Thanks

  •  1,103
    Max replied
    January 28, 2022 at 2:29pm

    Can you send me a full screenshot of the error you have? It looks your license is active here.


    Thanks,

    Max from the Sonaar.io Crew