Hello. I have a pop up player on the home page which I would like to play once user has pressed play and browses the site. However, I find that sometimes on a page load the player stops. Is there a remedy to this?
I can't seem to be able to reproduce on my computer. Could you please elaborate on the steps to reproduce the issue on my end and I will check this for you.
What happens for me is that I start the player and then go to another page. For most part it works ok, but then after 3/4 pages it stops on a page load. Could this be an issues with my browser? I am using Mac OSX with Safari.
Hello. I have a pop up player on the home page which I would like to play once user has pressed play and browses the site. However, I find that sometimes on a page load the player stops. Is there a remedy to this?
Hi
I can't seem to be able to reproduce on my computer. Could you please elaborate on the steps to reproduce the issue on my end and I will check this for you.
Thanks,
Max from the Sonaar.io Crew
Hi,
What happens for me is that I start the player and then go to another page. For most part it works ok, but then after 3/4 pages it stops on a page load. Could this be an issues with my browser? I am using Mac OSX with Safari.
Best,
Pasha
In most cases, the issue is related to one of the third-party plugins which are not compatible with AJAX page loading.
Please read this article on how to troubleshoot and workarounds.
Thanks,
Max from the Sonaar.io Crew