Just purchased the theme and being set up for our new website on a fresh install of Wordpress.
A couple issues I encountered with no extra plugins added.
When I first visit the website on mobile I cannot click on the hamburger menu and open it only after going to another page and coming back to the homepage.
Second the newsletter field behaves exactly the same way.
What could the issue be?
I haven't installed any plugins yet just visually setting it up and making poly lang translations.
looks like all your button on your site does not work on mobile. Very strange. Could you please deactivate any cache plugin or cloudflare / cdn you are using and see if it resolve the issue?
please try to deactivate rocket loader from Cloudflare. If it does not work, I advise you check directly with Cloudflare why it blocks all links on your page to be clickable.
Hello Dear support!
Just purchased the theme and being set up for our new website on a fresh install of Wordpress.
A couple issues I encountered with no extra plugins added.
When I first visit the website on mobile I cannot click on the hamburger menu and open it only after going to another page and coming back to the homepage.
Second the newsletter field behaves exactly the same way.
What could the issue be?
I haven't installed any plugins yet just visually setting it up and making poly lang translations.
Best regards
,George
Hi,
looks like all your button on your site does not work on mobile. Very strange. Could you please deactivate any cache plugin or cloudflare / cdn you are using and see if it resolve the issue?
Thanks,
Max from the Sonaar.io Crew
Hi Max
Thanks for your reply,
I am testing and building the website with Cloudflare developer mode on which disables the cache.
Is it maybe some option in Plesk? like php version or something else?
I just remembered that when I imported the demo the issue was there from the beginning.
Thanks,
George
Hi,
please try to deactivate rocket loader from Cloudflare. If it does not work, I advise you check directly with Cloudflare why it blocks all links on your page to be clickable.
Thanks,
Max from the Sonaar.io Crew
Hi Max
The issue was resolved! it was the rocket loader would never thought of it.
Thank you!
Saved me hours from searching Wordpress.
Best regards,
George
You are welcome
Thanks,
Max from the Sonaar.io Crew