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  Public Ticket #2970812
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  • Svetlana started the conversation

    Hi!

    Please help with the comments on the "Гостиная" page. How do I make sure that when I click on "Leave a comment" (Fig. 1_1), I immediately get to the comment form (Fig.1_2)?

  • Svetlana replied

    I solved the problem.

  • Svetlana replied

    Hi!

    I solved the previous problem.
    Please tell me how to change the text in the selected entry?


  •  647
    Alexandre replied

    Hi,
    Please go to wp-admin>theme options>translation>comment box

    Thanks,


    Alexandre from the Sonaar.io Crew

  • Svetlana replied

    Thanks! You saved me :)

  •  647
    Alexandre replied

    You are welcome

    Thanks,


    Alexandre from the Sonaar.io Crew

  • Svetlana replied

    Hi!

    Please tell me how to add the "Delete" button to the comments?

  •  647
    Alexandre replied

    Hi, 
    I dont think this is possible. All the comment feature all manage by wordpress. All settings are avaialable through wp-admin>settings>discussion. I dont see any option about adding a "delete" button.

    Thanks,


    Alexandre from the Sonaar.io Crew

  • Svetlana replied

    Thank you for the answer.

    Tell me, please, is it possible to change the Playlist that plays by default (it always plays first in the list) to another one? This is our second one.

  •  647
    Alexandre replied

    Hello,

    If you have selected many playlist. The playlist order will be always the same. The are ordered by publishing date. So you can edit the publishing date to reorganize them.

    Thanks,


    Alexandre from the Sonaar.io Crew

  • Svetlana replied

    Where can I see how many playlists I have selected?

  •  647
    Alexandre replied

    Hi,
    Which player are we talking about here?

    Thanks,


    Alexandre from the Sonaar.io Crew

  • Svetlana replied

    Hi!

    About the sticky player.

  • Svetlana replied

    Today I discovered another problem.
    When editing (deleting or spam) an entry on the Living Room page (Fig. 1_5), a white screen appears and nothing happens (Fig. 1_6). After updating the F5 page, I get to edit the entry (Fig. 1_7). Is it possible to fix this problem and immediately get to edit (delete or spam) entries without updating the page by F5?

  •  647
    Alexandre replied

    Hi, 
    Please clear cache and test again the edit comment link

    Thanks,


    Alexandre from the Sonaar.io Crew

  •  647
    Alexandre replied

    About the sticky player. 
    On your homepage only one playlist is selected 
    See here
    The player will always start with the first track from the playlist.

    Thanks,


    Alexandre from the Sonaar.io Crew

  • Svetlana replied

    Hi!

    Cleared the cache and tested the edit comment link. Nothing has changed.

  • Svetlana replied

    Is it possible to select only one playlist or several? If there are several, then how to choose them?

  • Svetlana replied

    Thank you. The theme update has arrived and editing of the record is working. Delete does not work.

  • Svetlana replied

    Now another problem: when responding to a comment (Fig. 1_8, 1_9) from the comment page (in my case, this is page 41, Fig. 1_9) redirects to page 1 (Fig. 1_10). And in order to return to the desired page and see your answer, you need to remove everything in the browser line before https://cvetaev.com/Гостиная.

  •  647
    Alexandre replied

    Hi Sveltana, 


    Where can I see how many playlists I have selected?

    Through the page settings, you can only select one playlist.
    But you can select many playlists through the player widget in the elementor editor.

    Thanks,


    Alexandre from the Sonaar.io Crew

  •  647
    Alexandre replied

    Thank you. The theme update has arrived and editing of the record is working. Delete does not work.


    What do you mean? I dont understand what are you talking about. May I have more details?

    Thanks,


    Alexandre from the Sonaar.io Crew

  •  647
    Alexandre replied

    Now another problem: when responding to a comment (Fig. 1_8, 1_9) from the comment page (in my case, this is page 41, Fig. 1_9) redirects to page 1 (Fig. 1_10). And in order to return to the desired page and see your answer, you need to remove everything in the browser line before https://cvetaev.com/Гостиная.

    Are you still able to provide screenshots: fig.1.8, 1_9, 1_10

    Thanks,


    Alexandre from the Sonaar.io Crew

  • Svetlana replied

    Hi!

    You wrote:

    But you can select many playlists through the player widget in the element or editor.

    I can't find this editor at home. It looks like I don't have one. What should I do?

  • Svetlana replied

    When deleting a comment via the delete button (Fig. 2_1), I do not go back to the Гостиная page, but get into the Wordpress comments (Fig. 2_2). And to get to the Гостиная page, you have to go back and refresh the page by F5.

  • Svetlana replied

    I apologize.

  • Svetlana replied

    And another file.

  •  647
    Alexandre replied

    Hi there,
    I dont undertsand, you are saying you dont find the elementor editor, but your homepage is built with it.
    https://cvetaev.com/wp-admin/post.php?post=3687&action=elementor

    Thanks,


    Alexandre from the Sonaar.io Crew

  •  647
    Alexandre replied

    The delete comment button is fixed now. You can test it.

    Thanks,


    Alexandre from the Sonaar.io Crew

  • Svetlana replied

    Hi there,

    In response to your message:
    I dont undertsand, you are saying you dont find the elementor editor, but your homepage is built with it.
    https://cvetaev.com/wp-admin/post.php?post=3687&action=elementor

    Is it possible to add additional playlists to the sticky player (Fig. 2_3)?

  • Svetlana replied

    And by clicking on the delete button, thank you, I immediately go to the moderation of the comment. However, after deleting the comment, I do not return to the Гостиную, but get to the comments tab (Fig. 2_2).

  •  647
    Alexandre replied

    Hi

    "And by clicking on the delete button, thank you, I immediately go to the moderation of the comment. However, after deleting the comment, I do not return to the Гостиную, but get to the comments tab (Fig. 2_2)."

    This behavior is normal.


    "Is it possible to add additional playlists to the sticky player (Fig. 2_3)?"
    Through the page settings, you can only select one playlist.

    Thanks,


    Alexandre from the Sonaar.io Crew