I have Sonaar MP3 player installed with a playlist. I have purchased the Pro version today, but the Wordpress dashboard doesn't show the pro version for me to install it, activate it and use it. What should I do?
I
had a reply from Max asking if I had installed
the Pro version. I have downloaded and unzipped the files but there
is no installation wizard so I don't know how to proceed. -
Logging
in very difficult
I'd
like to mention great difficulty in logging in. I carefully enter
passwords and get error messages, even for the reset password that
you sent me. It's taken quite a few attempts to get back to you.
I have Sonaar MP3 player installed with a playlist. I have purchased the Pro version today, but the Wordpress dashboard doesn't show the pro version for me to install it, activate it and use it. What should I do?
Many thanks
David Roberts
1 February 2022
Hi,
have you installed the pro addon yet ? You can download it from your sonaar.io account > My Account > Downloads
Thanks,
Max from the Sonaar.io Crew
Ticket #2971375
Hi
I had a reply from Max asking if I had installed the Pro version. I have downloaded and unzipped the files but there is no installation wizard so I don't know how to proceed. -
Logging in very difficult
I'd like to mention great difficulty in logging in. I carefully enter passwords and get error messages, even for the reset password that you sent me. It's taken quite a few attempts to get back to you.
Thanks, David Roberts
Could you please provide me access to your wp-admin and I will gladly check the issue you have.
Thanks,
Max from the Sonaar.io Crew
Hi,
I have installed you the pro plugin. see screenshot https://d.pr/i/t3pdnL
Thanks,
Max from the Sonaar.io Crew
Hi Max
Normally it's so easy to install a plugin. I don't know how you did it this time but thank you very much for your help.
Best wishes
David Roberts, UK