Okay
  Public Ticket #2983018
Plugin Conflict
Closed

Comments

  • Nancy started the conversation

    I've discovered that when the free version of your plugin is active, with or without the Pro version also active,  the Toggle button in the text editor (aka "kitchen sink") no longer shows.  In fact, I have to use the "text" button to get to the insert MP3 player button.  It's not a huge deal, but inconvenient when I want to get to extra features like removing formatting, or paste as text.

    Using Enfold theme 4.8.9.1

    Is there anything you can do to resolve this conflict? It would appear that in order to work, both the free and Pro versions of your plugin have to be active.

    Thanks

    Nancy

  •  1,114
    Max replied

    Hi,

    Can you send me a screenshot please, with and without the plugin activated?

    Also, could you please provide me access to your wp-admin and I will gladly check the issue you have.



    Thanks,


    Max from the Sonaar.io Crew

  •   Nancy replied privately
  •  1,114
    Max replied

    Hi,

    I have deactivated our custom field to be loaded in your page: https://d.pr/i/3yCUJk

    Should works now.

    Thanks,


    Max from the Sonaar.io Crew

  • Nancy replied

    Fantastic! Thanks.  I never really understood that setting.

    Yippee!

    Nancy