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  Public Ticket #2988192
Subscription cancelled before renewal?
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Comments

  • Alessio Pellegrini started the conversation

    Hi, 

    I logged in on my account and the subscription seems cancelled but the renewal date is August 2022, what the hell is going on? 

  •  1,114
    Max replied

    Hi,

    You are right, the subscription is still active and the renewal date is August 2022, but the subscription looks like to have been cancelled within your Paypal account so it wont renew on August 2022. Do you want to have it automatically renewed on August 2022 ?



    Thanks,


    Max from the Sonaar.io Crew