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  Public Ticket #2991698
Header and Off-canvas Elementor Templates Missing
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  • Mat Murray started the conversation

    Hey!

    Been using this theme for some years now, and re-subbed again today after seeing some new additions to the Podcastr theme.

    Specifically, the main navigation menu with the lovely big Subscribe button, which opens the new Off-canvas menu.

    I went through the instructions on this How to change Header, Mobile Menu and Offcanvas Menu page, but I don't appear to have any of the templates for the Off-canvas menu in my installation.

    How do I get these?

    I've been using a Child Theme for some years now, and I remember deleting a bunch of templates when I was first using the theme, so is it also possible to install all the demo pages/templates without losing stuff i've worked on since?

    My website is tcgs.co, btw.

    Thanks,

    Mat.

  •  1,103
    Max replied

    Hi,

    The new templates are part of new theme importation. You will need to import new theme content demos in order to get the new theme content. I recommend installing the new theme demo on a staging site, so you will be able to export the template you want and import them into your existing site.


    Thanks,


    Max from the Sonaar.io Crew

  • Mat Murray replied

    Thanks!

    I did just that, everything is now in, and so now I'm trying to get things to look how I want them.

    I've got the new main navigation and 'Subscribe' Offcanvas menu sorted out for desktop, but I can't seem to get it looking like the demo on my mobile and tablet versions.

    It's just a mess of previous menus, struggling to get it looking like the demo, and elements not working as they should.

    Are you able to go in and see what I'm doing wrong? Essentially I just want it exactly the same as the Podcastr demo.

    Thanks!


  •  1,103
    Max replied

    Hi,

    Please make sure to clear your browser and server cache


    Thanks,


    Max from the Sonaar.io Crew

  • Mat Murray replied

    Thanks.

    I've cleared the cache in my browser and server-side through IONOS, but I'm still having issues even making small changes to the mobile menu.

    I think it's more down to it still showing elements from the desktop menu, and also the fact that I go to make a change and suddenly the mobile view goes dark and I'm unable to click into anything.

  •  1,103
    Max replied

    Could you please provide me access to your wp-admin and I will gladly check the issue you have.

    Thanks,


    Max from the Sonaar.io Crew

  •   Mat Murray replied privately
  •  1,103
    Max replied

    Hi,

    from what I see, everything behaves like it should.

    To give more flexibility, we have a dedicated menu section for desktop, and dedicated menu section for tablet and mobile. Its 2 different section and they can be controlled here: https://d.pr/i/tsM0zM

    So by example, you can add items for the mobile section and they will show only on mobile, not desktop.

    Thanks,


    Max from the Sonaar.io Crew

  • Mat Murray replied

    Thanks for this! It looks perfect now. Cheers.