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  Public Ticket #2991956
MP3 player plugin adding tracks
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Comments

  • Brekke started the conversation

    When I add tracks to my playlists and then reorder the new track, all of the tracks that come after the new one are deleted and then it is adding a bunch of "Track 1" text to the list (see screenshot). I have never had this issue before. I have tried to turn the plugin off and on. Refresh the page that the playlist is on and nothing has worked. I have restored the page back to its original state as this site is live and running.

  •  1,114
    Max replied

    Hi,

    would it be possible to record a video so I can see how I can reproduce the issue on my computer ?


    Thanks,


    Max from the Sonaar.io Crew

  •  1,114
    Max replied

    Hi, 

    Looks like a limitation set by your server. You must increase the value of max_input_vars on your server. 

    set it to around 6000 and check if it works.

    more info here: https://support.undsgn.com/hc/en-us/articles/213459869-Max-Input-Vars

    Thanks,


    Thanks,


    Max from the Sonaar.io Crew

  • Brekke replied

    I was able to increase the max_input_vars to 6000. I can add the song, but when I try to put the song up on the playlist the new song stays on at the bottom of the list on the frontend. Any idea what that would be? I have flushed the cache and tried to update that page with no resolve. The new song is "The Shaman"

  •  1,114
    Max replied

    Hi,

    new added tracks will be shown at the bottom of the list.

    If you want to invert the tracklist order on your frontend, check this option: https://d.pr/i/l5LdgB so the new added track will be at the top on the front-end

    Thanks,


    Max from the Sonaar.io Crew

  • Brekke replied

    Sorry if I wasn't clear. My main goal is to arrange it in alphabetical order. I have been doing this manually up until this point and for some reason it isn't allowing me to reorder it manually now.

  •  1,114
    Max replied

    When you click the up/down arrow in your playlist editor, this should reorder the tracks. 

    Thanks,


    Max from the Sonaar.io Crew

  • Brekke replied

    So I went to adjust that and I am still having the same problem where the tracks that go below the new track change to "track 1" on the frontend. I did change the max_input_vars to 6000 and still having the same issue. Any ideas?

  •  1,114
    Max replied

    Could you please provide me access to your wp-admin and I will gladly check the issue you have.

    Thanks,


    Max from the Sonaar.io Crew

  • Brekke replied

    Great thanks. Here is the login:


    wolffscore.com/wp-admin

    username: vohcs

    password: @TFa@0&mxS

  •  1,114
    Max replied

    I cant reproduce your issue. I have added a new track called Knights of Old (track #55) after The Shaman and it works. see screenshot https://d.pr/i/2b9JBZ

    Thanks,


    Max from the Sonaar.io Crew

  • Brekke replied

    The issue is adding the song. The issue is when I try to push the song up the playlist any songs underneath it on the playlist turn into "track 1" on the front end. I have pushed "the shaman" track up one and you can now see "track 1" where the song was that is now below "the shaman" on the playlist. If you click up on "the shaman" you should see another "track 1". Let me know if that makes sense.

  •  1,114
    Max replied

    Thanks for reporting this bug. I can reproduce the issue. I will add it to our roadmaps for a future plugin update. In the meantime, I notice that Track 1 is basically an empty track created by the "bug", so please remove it and it will disappear. see screenshot https://d.pr/i/4HNnUN

    Thanks,


    Max from the Sonaar.io Crew

  • Brekke replied

    Ok. Do you know when that update might be rolling out?

  •  1,114
    Max replied

    I added it to our roadmap but it's not at the top of our list at the moment. I don't have ETA yet im afraid.

    Thanks,


    Max from the Sonaar.io Crew

  • Brekke replied

    Ok no problem. Thanks.